Customer Reviews - Page 207

I was amazed at how many rich and wonderful memories were locked in slides that have been out of sight for years! And what a wonderful job Digmypics did to recover those memories. We have three children, and I have often thought about how to divide up our family's history captured in those slides. Now I know. DVDs for everyone! Now, I'm going to send in the 4 X 6 photos and let Digmypics do their magic! Many thanks!

We faced a dilemma many elderly folk confront - what to do with a collection of several thousand slides going back to the early 1950's. We boiled them down to about 1000 slides covering all aspects of life with our five sons, here and overseas, over a 40-year period. What then? Doing our own scanning was out of the question. Local companies offered low-resolution scanning with no provision for cleaning, orientation and so on. DigMyPics sounded great so we took a chance, bundled the collection up and sent it to Mesa, Arizona via UPS. Within quite a short time, the finished DVD's, CD's and thumbnails were on their way back to us via Fedex. At no time, going or returning, did we have to worry about losing the slides because of the excellent tracking facilities. So what did we think? Well initially, we were a bit disappointed - probably because our expectations were too high, especially in regard to the older slides which had deteriorated somewhat over time. But the people at DigMyPics couldn't have been more helpful - they noted our concerns and met them in every way. They kept in constant email touch with us and went out of their way to make sure they did a great job. Our sons and their wives and children have been absolutely rapt with the results and they know they have them for all time. We have been able to recommend DigMyPics to friends in New Zealand and, ironically, back in the USA and we will certainly be asking Dig MyPics to digitally scan our earlier photos when we get these sorted out. As for the costs - well,the memories these slides evoke are priceless - but I considered the prices charged to be most reasonable - and even allowing for freight costs the overall results represent great value for money.

I wanted to thank you for taking such good care of our picutres and music and making such a remarkable memorable dvd for us. Our 22 yr. old son graduated college and we had a dvd made from baby pics to day of graduation. What a wonderful professional job you did. Julie was so helpful as was everyone I spoke to from the minute I walked through your door. Our son loved the dvd and I'm sure you'll be getting a lot of orders from friends and family who have seen the dvd. And yes, we all cried. We could not have been happier with the final product. Thank you so much. Janice Reynolds

My mother passed away recently. Before she passed we gathered up many of our old family photographs and sent them to you to scan and to create a DVD. You took special care of our family photos and you rushed the job so that we could show the DVD at my mother's service. There were many tears, laughs and hugs as family members watched the DVD with photos of my mother through the years. You all did a quality job and were able to rush it as well. Your service added a little joy to an otherwise sad day. Thank you. Dan

Thank you to all at DigMyPics! Every dealing with your company has been outstanding. From initial inquiries, when we were deciding which company we would entrust our prized family histories to, to your proactive calls with questions regarding our order, to how the box was packed...EVERYTHING was done with absolute quality and a genuine sense of caring. I've rarely encountered a company that offered-let alone maintained- this level of customer service...Just outstanding! I look forward to doing a LOT more business with DigMyPics!

DigMyPics, How Do I Love You? Let me count the ways: first, I love the quality of the end digital picture (better than my original 30 year slides); next, I love the email notification you give at each stage of my slide-to-digital order in your process (yes, you received them; yes, my order complete; and finally, my slides have been shipped back to me); and last, I really love being able to see the digital reproduction of my slides online after my order was completed and while my slides were in transit back to me. Oh, and I almost forgot, I love your Website! Well thought out and quite attractive to the eye! Thanks, George A. Kruse Arden Hills, MN

I want to thank you so much for the beautiful DVD for our daughter's high school graduation. I sent this in at the last minute hoping beyond hope that we would get the finished project back by her graduation party. I received a call from Will who told me that the project was completed and offered to Saturday overnight the DVD to me! I said ABSOLUTLEY! The DVD was so awesome. You added some text to help break up all the pictures I sent in. I am completley satisfied and told all our family and friends about your company at the party. The DVD brought us to tears and exceeded all my expectations. Thank you from the bottom of my heart! I will use your services again in the future!

You exceeded my expectations. As an insurance adjuster, I have seen my customers picking through rubble looking for family photos. Losing photos is more emotional than the damage to the house. At a recent loss, a house was destroyed by a tornado and the wind dumped all the slides into the swimming pool. That's when I decided to get mine done. I will recommend you service to everyone I know.

This company is outstanding. Not only do they have an impressive short turn-around time the shipping is well protected, they let you know when it's coming and the transfers are great. In addition when I was confronted with a mistake - on my part - not theirs that involved for me a huge amount of $$ they were patient, understanding and actually listened to what I said. DIG MY PICS ARE GOOD PEOPLE

I live in a hurricane-prone area and during hurricane season I am always anxious about what I can take in a hurry to evacuate. My treasured photos fill about 5 big rubber containers that fill up my car. This year I decided that I was going to start the process of saving them to disks. I have just received my first order of over 700 pictures that represent the childhood of both of my sons.I could not be happier with the quality and the service I received. I have alot more to go, but at least I got started. I would highly recommend this service to one and all. I was notified every step of the way ,when the photos were received ,ready to process, finished and sent.Thank you Digmypics.com

I have been greatly impressed by every aspect of your outstanding service. I could hardly believe that you actually went to the trouble to clean up some of my slides from dust accumulations so that they would convert to digital files with the highest possible quality. Your professionalism is most impressive!

I had several 40 plus year old slides put onto disk - I was a little concerned about sending them off however Digmypics exceeded my expectations. The quality of the pictures is great and the service exceptional, The staff were helpful at every stage answering my questions and kept me updated via e-mail. I have already recommended digmypics twice this week. Thank you