Customer Reviews - Page 224

My wife and I had over 1100 slides of over 45 years of marriage and 7 children scanned in to JPG files. The quality and service were excellent. I even received calls from DigMyPics to suggest enhancements to some of my slides. I would recommend them to any one who would like to perserve their family history. Bob Gorman

The results in saving a lifetime of family history on DVD was everything I hoped it would be, but my most positive praise is for the absolutely top employees in customer service. They answered my questions promptly with utmost patience and courtesy and translated my detailed instructions with complete accuracy. It was a pleasure to have the phone answered by a helpful human, a rare event these days. They deserve the credit for my decision to send another large order early in 2005. My experience was better than a "5-good". I was pleasantly surprised that the underexposed slides which I included for their sentimental value showed very well indeed on the computer. I have truly appreciated your assistance with this project. These Christmas gifts from my sister and myself to my 2 children went into the mail this morning. Have a great holiday. My best wishes to you and the staff at DigMyPics.

Simply look at their web site and you see that these folks know what they are doing. That is why I selected them and the results for my order confirmed my initial impresssion. They do great work. They do it promptly and consult with you on minor but still important details. In addition they responded promptly to all of my questions even after I had paid them for the order. I highly recommend DigMyPics.

Recently you scanned some color slides and black & white negatives for me. I wanted to let you know that you did a great job and that my negs were returned in good condition. I was a little nervous about sending my precious images - still am, but I will be ordering from you again soon. Thanks again. Sincerely, Allen

I am working on a project for my daughter's 30th birthday which necessitated going from slides to prints. I was getting frustrated scanning my own slides so I searched the web. I found you from a link in the one of the reputable photography websites. I know from taking two Photoshop classes that the optimal dpi for slides is 2000 and my instructor told me the best scanner is the Nikon Super Coolscan. When I learned that you did both, I was ecstatic. I have received my DVD's, have made some prints for my project, and they are as good as some of my digital pictures!! Thank you for your attention to details e.g., returning my slides in the same order I sent them which made it easy to refile them and calling me to get my permission to remove a fingerprint. This showed me that you handle precious pictures with the same care that I would. I'm in the middle of sending in my next order and I've already referred you and will continue to do so in the future.

I had a request to add my medium print format negatives onto DVDs and my comments are twofold. First, I was very pleased with the quality of work that digmypics has done with my prints. Secondly, the level of profesionalism of the staff is excellent. I would strongly recommend digmypics to anyone. regards, Ludwig

I had a bunch of slides, mostly about 60 years old. The folks at DigMyPics were just wonderful every step of the way. They answered all my questions, offered great advice, and kept me advised on the status of my project. They took great care of me and my slides and I would highly recommend them to anyone. it's just so unusual these days to do business with a company that's so on top of things and seems to really care about their customers and their memories. I wish you and your colleagues much success.

I received the pictures and new CD that you sent and am delighted with them! I had certainly intended to pay for the extra slide of my mother as having to correct the ones that needed changing and then the postage and cost of the new CD was expensive for you and so I was surprised to find my check for $1.39 returned. Thank you very much! It has been a most happy occasion doing business with you. The quality of your work, your promptness in returning the pictures to me and your personal interest is highly unusual in this day and age and I have found it rather overwhelming. Now that I have found you I am not going to let you go! I will be looking through my slides later this year and will send more of them to you. Thank you again for everything!