Customer Reviews - Page 203

I started emailing the company about 6 months ago to get answers to questions. The staff was always very professional and timely in their responses. We finally got our order put together and sent in. I was impressed with the ease of the order process, you knew approximately what the cost was even before you finished the order process. It was nice to receive an email letting me know that the package had arrived. I sent an email a couple of weeks into the process and asked about my order status and was told where it stood. I received another email when the project was done and would be shipped. I received the package and looked at the DVD's. There was a problem with one set of them, I emailed Annette that evening and had a response within 30 minutes or so. The problem was taken care of immediately and replacements were sent by next day air the following day! The quality was more than I expected, the colors are amazing for film that was over 50 years old. I am very impressed with the quality of the job done by all involved.

AWESOME! That was our experience with DigMyPics! From start to finish, great communications...the email letting us know that our slides had arrived safely...the email stating the projected cost & finish date...the email letting us know our order had shipped...plus the most important thing of all...the coolest DVD of our family history!! The images are crisp & clear, the music inserted exactly as we asked for it! DigMyPics does just what they say...making you smile all over again! Thanks DigMyPics!

I am so impressed with your service. Our story of the 50's and 60"s was all in our slides unable to get out. With tears of joy, we watched the pictures of our small children with our now grown children on Christmas Eve. Thank you. I am now going to do the same with a lot of prints. Do this everyone,before your story is lost forever. Rosalie.

You have given me a Christmas that I will long remember. Your emails arrived today stating that my order had been shipped and that I could now view the scans on your site. I logged on and started to look throught the some of the 604 old negatives that you have brought back to life. Most have not seen the light of day for over 5 decades and some were over 70 years old. There were my Dad and my sister Joan and favorite Aunt Louise all who had passed away this last year. My Mom died Christmas Day 1999 and there were pictures of her in her teens in the early 1930's. Truly an amazing collection of all the events and important people of my life. Most of the pictures I had never even seen. Memories that would have been lost forever had you not started your wonderful company. Thanks you for this great service and for all the helpful folks who processed my order with such great care and kept me informed every step along the way. Merry Christmas to you all and much success in the years ahead.

My father passed away very unexpectedly two months ago and we found some old 8mm films in a box. We had no idea what was on them. When we received them we saw pictures of my dad, his sister, parents and grandparents from 1930's with the model T's, kodachrome color and so many memories. I wish my dad was alive to see these family pictures as they meant so much. We had the company make copies of the DVD and have sent them to family members that would remember their loved ones. Don't wait- get them done now so that the people in the films will have a chance to enjoy them. I wish my dad could have but we have the joy of seeing a little piece of his childhood. Thanks for perserving those memories

Thanks for taking care of my order so quickly and efficiently. The photos turned out great, and the contact sheets and storage boxes are a great help, especially when trying to quickly locate a particular shot. I’m very pleased with my order! These photos have historical value as well and will be used as a display in our Natural History Museum and Herbarium as a record of the environmental and vegetational changes in the state of Louisiana over the years. Thanks for doing such a great job on them! Sincerely, Dennis

Wow, you are fantastic! What a joy it was to look at my life on the computer instead of having to hold each slide up to a light. Thank you so much for your expertise in transferring my childhood from slides to discs. The pictures are great and I will enjoy sharing them with my family. I am grateful and will reccomend your service to my family and friends. Thank you so much!!!

DigMyPics, Alicia and Julie recently scanned over 100 slides for me and I am very impressed. I had scanned the same ones elsewhere, and the quality that Alicia and Julie were able to achieve on slides dating back to the 1940s is phenominal. They did a great job! It is also a pleasure dealing with DigMyPic overall - you are responsive, pleasant and timely. Great Work!

I haven't even seen the full movie yet and I am so impressed by your fast turnaround and wonderful customer service. I had checked out all the reviews from previous customers and they had sold me on digmypics.com. I have gotten so many wonderful emails that took me through each step of the scanning and movie making process...I want to personally thank Carrie, Charlie, Serena, and Julie...This is an unbelieveable service that I will continue to use and tell all of my friends and family about. Thank you for making this the best Christmas gift ever!!!! and such fast turnaround at Christmas time...Thank you Thank you Thank you!!!order#205609

Thank you so much for your wonderful service. The DVD of my family slides turned out beautiful and the music you chose was just right. The clarity of my dad's old worn slides turned out amazing. I also really appreciate your great customer service because you always responsed promptly to my questions by e-mail and telephone.

We received the final products for our second order with your company. The slide enhancement resulted in vivid images - much better than before. Also, the DVD video is marvelous and we know our family will enjoy their copies!! Our decision to transfer the slides to DVD media was a good one; however, our best decision was to have DigMyPics do the work!!! You did everything you said you would and in the timeframe specified. Thanks for your wonderful work!!!

Just wanted to say that I am very pleased with the product I received. It was very reassuring to be able to be in contact throught the entire process and now where my pictures were at any given time. Furthermore, I am very happy with the final product and look forward to sending additional orders after the holiday season