Customer Reviews - Page 196

I'm very impressed with the scanning service your company provided to me. First the scanning was top notch. Some negative films just don't scan well at all, but all my scans came back looking excellent, much better than my local lab that i've used for scanning with their agfa d-lab. Now what really impressed me was the customer service. My invoice had a mix-up on it, basically it didn't recognize the scans that I didn't want so I didn't get credited for them. I didn't realize this until I got the final invoice when my film was shipped back to me. I sent an email around midnight eastern time and got a reply within 20 minutes with an apology about the mix-up, and my credit card credited the difference. Thanks for the excellent service, I will be sending more film in the future.

I sent in over 4,000 slides and the converstion to digital was very good. The pictures are of very high quality. Some of my slides fell out of their rubber bands during my shipment and the staff did a good job of putting them back together as well as they could. High quality at a reasonable price.

A few years ago, I undertook the project of organizing many years of family slides for conversion to digital. It took a while at my end, and I never felt secure about how the end product would turn out. I'm thrilled with the results from DigMyPics !! They did a wonderful job and receive my highest recommendation. The service and quality are excellent.

Our first grandchild was born before the digital craze and we only had prints of those first years. Now, thanks to Digmypics they are sharable and safely storable. The digital pics look so great that we are going to start going through earlier pic and send them in for this service. Add to this, the great help from their Staff and you have a winner. I am looking forward to many more "scans”!

I just wanted to send my testimonial as to how great this company is. After we sent our slides, old and new photos to AZ, I must have emailed Liz a half dozen times about changes. She was always friendly and prompt in returning my emails, thanks Liz! The Dvd turned out great, thanks everyone at digmypics for a job well done. I will recommend you to my friends and family! We can't wait to show it to Dad for his 74th bday this year! Thanks again.

I am so thrilled with the results of your video transfer! I had an old VHS of a dance concert of mine in college, and the quality was really starting to degrade. I could hardly watch the tape! I found you on the web, submitted my order, and couldn't believe how fast and professional the whole experience was. And what's best is I now have a digital copy of my dance concert, and somehow the quality was much better than on VHS, even though I'm not sure that you did any kind of quality cleanup! Thanks a million. I'm so pleased. I'll be sending my old photos next!!

I would absolutely recommend DigmyPics. I needed about 500 slides converted to a DVD for a special event, my parents 50th Wedding Anniversary. The staff at DigMyPics kept me informed all along the way, answering every question I had and ensuring that the DVD would arrive in time for a special dinner celebration to honor my parents anniversary. Our entire family enjoyed watching the beautiful DVD that was created, and best of all parents received a priceless gift, a DVD that they can pop into their player anytime and watch as their kids grew up and enjoyed special times with them. Thank you DigMyPics- great job!

DigMyPics digitized some 1960's era 35 mm slides on my behalf. I was extremely impressed with the timeliness with which the order was completed, the high quality of the images, and especially, the continuous updates they provided, via e-mail, on the status of my order. Overall, this was extremely high quality work and an invaluable service provided at a very reasonable price and delivered to exceed the customer's expectations.

I have just received my third order of negative and slide scanning.  I was so impressed with the jobs done by Annette, Leah, and Julie.  They stayed in touch with me via email during each process.  Their attention to detail was outstanding.  They even noticed I had a baby picture out of order when scanning chronologically and wrote to check whether it should be moved.  I have nothing but praise for the quality of work and the professional way they completed scanning my precious memories.  Thank you so much for a great experience.

From the initial ordering information to the follow up to my e-mails with change of information requests, to the personal calls of your staff with questions & suggestions, to the most important part: the professional digital transformation of both the transparencies and prints, which made the final presentation a joy to watch. The entire process and final product far exceeded a comparison to the service from another digital service. Thank you.