Customer Reviews - Page 149

When I called regarding my order I spoke mainly with Chris who was very polite, also he was was a very informed individual who knew or could find out and was a very much helpful with my questions - a thank you very much to him. I expect I will enjoy the results and expect to be sending out more film to be digitized. Thank you all. Howard

Talk about lucky. I found DigMyPics through Google and took a chance with some very old slides I wanted converted to digital media. My own efforts had not been successful. From the first email telling me they had received my slides, through the updates on progress, the review of pictures on line, the notice that they had been mailed to me, and the "Wow" feeling when I first viewed the finish product when received, I can only say this is one outstanding firm, with awesome staff, and a real customer service, and satisfiction, orientation. You simply cannot go wrong with these folks. Not only are the digital pictures, in both .TIFF and .JPG formats, as good as the original slides, but in cases where the slides had discolored or deteriotated, the pictures I received had corrected many of those problems. My thanks for a great experience, a great response, and a company that really delivers even more than promised.

I recently had over 1200 of my father's old slides digitized. I was absolutely amazed by the way digmypics communicated with me through every step of the way, and with the quality of the final product. I got emails when the slides were received and when the digitization process began. I was able to review online the work in progress. Reviewing the finished images was easy and fast, and I deleted the ones I didn't want. I was amazed by the speed of the whole process. I sent the slides in small batches, and every time they came back in the same numbered boxes I had mailed them in. Downloading the images from discs to my computer went without a hitch. Overall, I have absolutely no complaints and am very satisfied.

I was concerned about sending out some irreplaceable slides from my childhood, but they did a fantastic job - with regular email updates about the status of my order, I was confident my memories were in good hands, and the finished scans looked wonderful. I am very happy with the results, and would recommend digmypics.com to anyone!

These guys did a really great job with 24 carousels of my slides. They were so helpful and reassuring with all my questions. No matter who I talked to on the phone I always got my questions answered and when I called I always got right thru to a "human voice" from this country! This is a great company.

Digmypics just converted our old stereo and standard slides to digital images. (Just under 400 slides!) They turned out great and I was able to download them directly to Picasa. (We also ordered a DVD.) Once in Picasa, you can use that software to further enhance them to your liking. Service was flawless and well organized. Email updates were informative, as they processed our project. Good follow up. This project was not inexpensive, but well worth it, when you consider that you have preserved priceless family photos. (Slides that sat in a drawer for years! We paid extra for higher resolution scanning, and to process the stereo slides without cutting them in half, which is necessary to utilize the standard processing equipment.) I highly recommend Digmypics. You will be pleased. Richard Naperville, IL January 28, 2013

Our family did a lot of research deciding who we should trust with our life memories. Digmypics just made the most sense for us. We received our DVDs today. How exciting!! They helped us every step of the way. NO question was too trivial for them to answer. We were informed at every step. Change your slides over. You won't regret it!!

I was very pleased with the awesome customer service that I received. Not only from the automated emails that notified me my films were there, but the quick responses from live people when I had questions. The Quality of the Movies was great and I also really appreciated the extra efforts that went in to offering the free .jpg pics from the movies, the procedures that allowed me to title and arrange all my movies and also the presentation of how the DVDs were arranged with chapters. Everything was very professional. I am Impressed and have told everyone that I know about DigMyPics. You may wonder why this means so much to me. Well, because no one has see these movies for 40 years (since i was 10) and some of the movies are 55 years old. Some of my relatives will see these movies for the first time. My nieces will get to see their grandparents wedding. To sum it up. AWESOME.

This is my 2nd time to use DigMyPics to scan and enhance family slides and to create a video slideshow. We were amazed at how well the slides came out . . .. even several dark ones we sent in expecting to discard . . . we can now actually enjoy the picture again. We were equally pleased with the slideshows. We let them choose the upbeat music and both we had done came out better than we even expected. While I did make several calls with concerns, questions, and changes each time those at DigMyPics were courteous, knowledgeable, helpful and willingly worked with me until I was completely satisfied. I would highly recommend their services to anyone.

My interaction with DigMyPics was quite smooth. I had some concern about sending my precious family slides by mail, but they had several excellent reviews, so I decided to give it a try. From the moment my slides arrived, I received helpful notications letting me know what to expect. The slides returned home in perfect condition, and the images that I received via the internet and the DVD I ordered will be made into a beautiful book for my father's birthday.

When I found these slides of my family, I had no hope of getting these pictures into a format that I could see and share. Now, because of the wonderfully beatiful restoration by 'digmypics'; we can all enjoy the fantastic work performed on these slides for all of my family to see and keep. Thank you for your professionalism and speed with this project - I am completely satisfied and so is my family! Kudos!