Customer Reviews - Page 41

I have placed my first, relatively small order with digmypics.com at least in part to try this service. I have been completely satisfied with every important part of the service. The response and communication were flawless, the turnaround quick, and most importantly, the quality of the results was excellent. One small suggestion for improvement I would have is to make the online order form more flexible, to allow easier submission of orders containing several different tasks, such as different scanning resolutions.

We found a bunch of old art slides produced in the 1970's to 1980's and wanted to see them and perhaps distribute some images. Our experience with Digmypics was excellent starting with their instructions to how to ship, throufg the pre-processing and processing, yo instructions as to downloading, and setting up the return of the originals and a CD. My only surprise was the cost of shipping the slides both ways so check this first. Thanks Digmypics.

I've always scanned my own photos and converted my videos to digital format myself. But it took so long and required such attention to detail that I hadn't done any in many years. I finally admitted to myself that I would never finish it so sent it all to DigMyPics. About 200 pics and 39 video tapes were processed in a few weeks. Their staff was very helpful and their process and communications were excellent. The website explains everything in great detail. I requested a sample output video file to ensure that my editing software would handle it. A very pleasant experience. They shipped back my stuff and a USB drive containing all of the files. The photo and slide scanning was better than I expected (and much better than I could do myself). Video files are full resolution and standard AVI format.I can now finish editing a lifetime of videos before my own lifetime is over.

This company is tops. Your questions are answered personally and immediately. Every time you need help! My slides came back in perfect condition and the work that DigMyPics performed cleaning them up and getting them on disk is amazing. I am quite pleased with everything from beginning to end. Thank you for saving memories from a place that alas we'll never see again. They truly exceeded my expectations.

When we got married, we thought we were quite modern, switching from drugstore photographs to 35mm slides and Super 8 movies. The trouble is, we haven't seen these images in decades! I finally made the effort to dig out some of these treasures and sent them off to be digitized. How great it is to see the wide-eyed smile on our son's face when he realized that legs were for standing on! How cute to see our daughter reveling in an abundance of tomatoes from our first vegetable garden! And the slides were fabulous: was that really me in that bee-hive hair-do? And that guy I honeymooned with looks like a teenager! The DigMyPics process was quicker and easier than I expected. I am busy backing up the images now, and soon I will be surprising the kids with copies for their birthdays. Little by little, I expect to get more sets done. The grandchildren have NEVER seen any of these, and should be very amused!

We submitted 1300 slides to be digitized. From the time we went sent in the slides to the time we received them back took about 2 weeks plus. Very pleased with customer service. All questions and concerns were answered. Once slides are received by digmypics, you can go online to see where they are in the process. While not necessarily the cheapest, they were very professional, and we are pleased with the resu!ts.

DigMyPics completed the processing of my slides exactly as promised - step by step per their commitment and perfectly on plan as promised. Scanned and uploaded for preview and was able to delete the unwanted ones. Received all slides back in the original boxes with all of the original dividers and labeling. All grouped with count and indications of being done. Also was able to download final jpg files that were 4 to 5 mb per picture. Very high quality and professionally done. Totally exceeded my expectations.