Customer Reviews - Page 218

We had a large number of old 35mm slides that were deteriorating in quality with age. We wanted to preserve them and were looking for a way to get them onto CD's. I tried scanning them myself, but it was very time consuming and the quality of the finished product was not so good. After some research, I settled on DigMyPics to do the job for me. We have been very satisfied with the whole process and the finished product. The company was very responsive and helpful. They communicated with us often and kept us apprised of the project status. They also made several good suggestions that enhanced the overall experience. We would definately recommend them and will use them again.

We are so excited to be able to see all our old slides from 30 years ago!! We never took out the projector and screen to look at them, and now it's so easy to slip them into the TV. It will revive old memories and remind us of old friends. You did a fabulous job on the 6,743 slides and with a very fast turnaround time. And they came in on my birthday, so my husband didn't even have to shop this year. We will be recommending you highly to any one who is interested in seeing their past. Thank you, Polly and Robert ps on your scale of 1-5 we'd rate you a 6

WHEN MY BROTHER FOUND COLOR SLIDES TAKEN IN 1945 THAT HAD GONE MISSING FOR DECADES, THE WHOLE FAMILY WAS SO EXCITED THAT WE DECIDED TO HAVE A CD MADE. WHEN I SUBMITTED THE SLIDES TO YOUR COMPANY I HAD A VERY GOOD EXERPIENCE. THE YOUNG MAN AT THE FRONT DESK, TOM, WAS ABSOLUTELY THE BEST A COMPANY COULD HOPE FOR. DELIGHTFUL YOUNG MAN WITH A GOOD SENSE OF HUMOR AND VERY EFFICIENT. THANKS FOR MAKING THIS A WONDERUFL EXPERIENCE FOR OUR FAMILY OF LOST PICTURES. MARILYN KIEFER

Your service was just as you advertised and I couldn't be more pleased. The quality of the pictures you scanned were first rate and done on time. I will tell everyone I know that the place to get their slides scanned was at www.digmypics.com. Now I can't wait to send another batch of slides. Thanks, Kirk Hathaway

When I get my pictures, I hope I can make a more positive comment. Right now I'm not happy. I called your offices on Monday morning, to ask if it were possible to receive my pictures by Friday or Saturday so I can work on my project this weekend. The woman I talked to checked where I was in the queue and told that if I paid for 2-day FedEx that I would get them on Friday or Saturday. According to FedEx, I'm paying 2-day shipping and I won't get them until Monday evening! If you can't do it, don't tell me that you can. And don't state on your website that you'll try to meet special circumstances- it just raised my expectations and now I'm frustrated because I planned my weekend around having those pictures.

I am very satisfied with your customer service and the quality of your work. Your website convinced me you were a business I could rely on, and the finished product confirmed that. The slides you scanned for me were from the 1960's to about 1980, we hadn't viewed them in years because of the inconvenience of setting up a projector. It was really a walk down memory to view our new DVD video. I have already recommended your company to two friends who are interested in having this done for them.

This was my first experience with DigMyPics, and it was a very pleasant one. I was notified of each step in the process, and my order was filled and sent to me very quickly, and I was very pleased with the finished CDs. Communications of questions from DigMyPics were very friendly. I highly recommend this company.

My order had two mitigating issues for scanning and copying video tape to DVD. Both were handled after calling me to ask how I wanted to handle the problems. Both questions were handled separatly and professionally. From the first phone call that I made to last one explaning the need to slightly change my original order were done in a way that assured me that my order was getting the best possible service available. As a professional photographer I highly recommend digmypics to anyone that needs professional scanning services. Outstanding customer service.

I had a DVD Movie made of our life in photos accompanied by 3 different songs. The DVD turned out wonderfully. I just love it. My husband hasn't seen it yet because it is a surprise. You did an incredible job and the service I received from your organization was absolutely first rate. Each time I called my questions were answered immediately. The communication via email was very helpful. The care you took with my irreplaceable photos was second to none. I am so impressed. I will use your services again and I will recommend your service to all my friends and family. Thank you for a most pleasant experience.

Thank you so much for doing such a great job. I wanted to go with a local company for fear of mailing out priceless old slides and never getting them back, but local services were 4 - 5 times the price you offered. You kept me continually updated on the progress of my job through emails so I always knew my status. Thanks again for a great job!

Just wanted to say thanks for doing a great job digitizing my wedding photo negatives. Needless to say, I was nervous sending them off to some company I found on the Internet, but you guys performed above and beyond my expectations. Someone even called me to make sure I really wanted the dpi I had selected in my order and gave me their personal recommendation. Thanks for making the scary task of sending off my precious negatives very pleasant and rewarding!