Customer Reviews - Page 210

I have received DigMyPics' digitalized conversion of my 35mm slides, and must say that I am less than impressed with the quality of the product. On your website, you go into great detail demonstrating the time and effort you put into the scanning process, providing "examples" of how you are able to correct many of the defects of slide aging, and showing several impressive examples of the digitalization of customers' slides. For my slides, I find little evidence of any quality improvement -much less quality control- and have had to spend many hours editing your digitalized product, repairing gross lighting and tint problems, among others. I know that there are several choices available to consumers in selecting a company to digitalize their slides and photos. I chose DigMyPics, at somewhat of a cost premium, because I believed that the quality you promised was worth it. Unfortunately, that quality was missing in the product I received. Thank you for your attention to my concerns. Gary LeClercq

Everything turned out great! You converted all 1300+ slides beautifully! The DVD Movie with music is outstanding. I bought enough to send my kids each one for Christmas. They always want to see the slides when they come to visit. Now they can see them anytime they want, and can show them to their kids. I have a ton of photographs in boxes that, like many people, I have intended for years to sort through and put in scrapbooks, but have never gotten around to doing it. I think I'll sort through them and send the best to you so you can digitize them for me. Thanks again!

I was delighted with the final resulting DVD prepared from a box of pictures of my mother that I sent to Digmypics. My instructions were followed exactly. The music was added with perfect timing. I could even make a couple of small changes after submitting and mailing my order. Liz and Tara were wonderful. The Custom DVD is a lasting tribute of my mother that would have made her proud. I must recommend Digmypics without reservation and thank them for the fast work and for taking care of my original pictures. I am already planning another order.

I have a substantial collection of slides, but I have gone all digital in recent years. The fear of losing my original slides with no digital back-up made me search the internet; I have a slide scanner myself but with 5000 slides the task was just not feasable. DigMyPics certainly seemed like the most professional service available, and when one looks into time spent by doing it oneself, the price is definitely reasonable. Of course I dreaded sending slides in the mail. I divided my pictures into four different batches, so not to loose it all in case something went wrong. Luckily everything got there and back in one piece (although I taped my trays shut after the first batch having been ripped partly open and one slide tray had partially opened and two slides fallen out - but they had both stuck to the amount of tape I had used in the outer wrapping..)Be paranoid when wrapping! I had four boxes returned to me as four different shippings, and one of these were actually stopped in Norwegian custom and charged for the value of the work performed. This was rather a substantial amount (VAT is more than 20% of cost..), and I was VERY happy the other three batches were NOT stopped in Custom when I realised they can actually charge you for having bought services abroad.. Looking through the scanned slides and thumbnail books was like Christmas eve. The quality of the scanning was very good - when slides aren't all that sharp, I actually think it's the quality of my original slides that are a bit grainy. Feedback from DigMyPics was always quick and to the point. I had DigMyPics return my pictures after I had received the digital version, and then I risked the cheapest overland version of US Parcel mail - you can check their price lists for what the return should cost (I disagreed on the charge from DigMyPics on this and they reduced the charge.) I am very happy to have everything on digital media with security copies stored elsewhere. Thumbnailbooks are a "MUST" for quick reference.

I just wanted to say that my first experience working with you has been terrific! I just got an email saying that my pictures were on their way back to me but from viewing them online, they look perfect! I especially like getting the email updates on my order and viewing them onine is a bonus as well. This will be the first of many times working with you. Thank you so much for a job well done! Liza Carlson

This is the second batch of slides of my Dad's that I have sent for scanning. They turned out great as did the first set. I also had an old photo of my Dad's high school football team, it looks great! I tell all that will listen about Digmypics.com , What a great company! Thank you again for taking such good care of our slides.

I was very impressed with your service. It was so quick and easy, and I like the way you kept me informed by email as to the status of my photos/slides. My fear was that they might get lost in the process. But, no problem--not only did I get my old, faded pictures back, but the images look way better than the originals. I couldn't have asked for anything better. Thanks DigmyPics!

Today I received my order and I quickly organized the old photos and called me sister to my house to see them. Many of the photos had pictures of her and her husband on them. Her husband passed away in January this year. When she saw these old photos... she cried!!! She is so grateful to now have a copy of them on CD. Thank you, DigMyPics!!!

These pictures never looked this good on our old screen with a Kodak projector. We can.t believe how great you made Mt. Rainier and the Grand Canyon look. Now we want to go back and do all those trips of thirty years ago all over again! These 1800 slides are just a beginning - only 4000 more to go !!! Thanks again. Emily

It has been a pleasure to do business with you. I found your company through a Google search, and was impressed with your web site, the information and confidence I acquired, and the ease in placing my order. I appreciated receiving updates concerning my order in addition to being able to track its' journey back to me. Most importantly, I am totally satisfied with the finished product and the cost effectiveness of it. I do plan to go through the many carousels of 35mm slides that I have, and send them to you to preserve for me in this manner. Thank you for a job well done! Sincerely, MK