Customer Reviews - Page 62

I love DigMyPics so much that I just submitted my second order! For my first order, I had sent video content and DigMyPics converted it to editable AVI. I love that my videos can be preserved and stored digitally so that I can share them with my family and we can enjoy these for years to come. DigMyPics customer service and support team are wonderful - answered all of my questions and are quick to respond. Had to wait a bit for the final product since they take orders first-come-first serve. However, aren't good things worth waiting for?! Thanks DigMyPics!! I look forward to receiving the digital content from my new order : )

You more than exceeded my expectations. I have 3 batches of 50 year old slides and I sent my first batch to scancafe and was very disappointed about dark slides, some almost black. I am extremely pleased about how my slides came out and the great colors that were brought out in each and every one of my 465 slides. I will definitely be sending you the final batch of slides which may be up to 1000 slides. The only thing I would change if I could is when the slides were sent back to me there were two pictures on each screen. This may be because I had so many slides. But it prevented me from seeing them big with all details. I just took a leap of faith and accepted all of them and when I got the completed link, the pictures were beautiful. And next time I hope you communicate with me more often when I am waiting, just a simple "we are working on your order" would be enough for reassurance. It took a while because I had so many slides. Thank you for being a great company. I chose right this time and am very happy with my digital pictures.

Digmypics was such a great choice for me to use to convert my grandfather’s 8mm films to DVDs. The representatives I spoke with answered my questions in a polite and patient manner. I’m not technology savvy, but they never made me feel stupid about my questions. The service was very quick, and I loved being able to preview the content of the old films before they completed the transfer. It was well worth the money to do this transfer! I gave the DVD to my father as a gift. We laughed and cried together watching it. Thank you, Digmypics, for your professional service and for helping us to re-capture some moments from the past.

I've been wanting to convert my families 50 year old slides to digital for about five years, but have been dragging my feet. I received a gift certificate to Digmypics and knew that it was finally time. Needless to say, my experience was great! While the process took a little longer than expected (about 3 weeks vs. 2 weeks as they are first in first out), I was extremely pleased not only with the process but the outcome as well. They kept in touch with me through the entire process and when I had a question, I received a response in less then 24 hours and sometimes by the same person as the first time. It made it a more personal experience. I would absolutely use them again and give them an A+ for the entire process.

An MBA told me: Price, service, product... pick 2 (because you can't have all 3) Dig My Pics has proven him wrong. Your helpful, reassuring tone on the phone and in emails makes for an enjoyable experience. I've already sent in a second batch for you to transfer. This Is Me Thank'n You, Lee

Very systematic, professional operation, that keeps the client abreast of the digitalization cycle of whatever media that had been entrusted to them. Excellent quality and generous “slide delete” policy. Have used other digital preservation services in past and this company is denitely a cut above! Very satisfied’ JPHMD

You did an excellent job on the dirty 61 year old 2.25 inch square negatives. Because of your previous outstanding work on my old super 8 movies my expectations were high. Therefore, I am rating your work on these crummy old negatives as 4 - 'Better than I expected'. Thank you for your superior work.