Customer Reviews - Page 4

A very professional service, I first got an email to clarify my jobs to be sure I wouldn't be charged too much for separate jobs, so they saved money. I got the scans back (with the slides returned, of course) and have been going through them, all high-quality TIFFs and ready for my own pre-processing. They're coming out very nicely.

I had hesitated for months before finally ordering a MemoryBox! I am so happy with the results, memories from the 1960's are now available for easy viewing. I am so grateful and happy to be able to see family members and friends who are no longer with us, as they were when they were young! Thank you so much, I will be sending more films and negatives to be digitized!

Over the years, Digmypics has been my go-to archival digitizer. This last order (VHS, cassette, and reel-to-reel) completes a long path to digitizing over 12,000 family print and media elements. These are super backed up on cloud accounts and various physical storage in different locations. Being in the “memory business” you well know that the work you traffic in is priceless. It’s been neat to see how your business has evolved over the years and I was impressed with your tracking tools and online posting of the videos. It’s an excellent customer service experience. I’m not in the habit of writing thank you notes, but considering the high emotional value of your service, paired with an exceptionally well-evolved intake and execution process, you certainly deserve a high five. With all my archival digitization behind me, you might say I’m all tapped out as a customer. However, as a referral source, I will remain on “active duty.” In my circle of friends, I’m the guy they ask about for things like this, and Digmypics will continue to be the one and only recommendation. Don

Always fast and friendly. I shopped around a bit all over the web and chose digmypics for the value. I've used them more than once. I have needed to call in with questions, etc, and every time, I actually get a real live Human being! Fab! They are always very nice and help me figure out what I need to order. Got my images, videos, slide conversions quickly and perfectly. Nice, safe bet for my old media! Thanks.

I have used several digital photo/movie conversion services in the past. But DigMyPics blows the competition away in quality and great service. I have used the MemoryBox three times, and they kept everything in order. Plus my original reels were returned in good condition. The resulting MP4 files are easy to work with, as I edited in QuickTIme (Mac computer). This hasn't been my experience with some of their competitors. Get it done right the first time. Use these guys and preserve the memories that will bring joy to generations of your family.

I am very pleased with the work DigMyPics did for me. I sent in 176 negatives from 23 years ago! I loved that they had an open page where I could track my movement through the Queu. I recently, well months ago, sent off about 26 mini-DVs to another company. They stopped giving updates 2 months in! DigMyPics did a great job on the scans. I loved that I could go through the scans and choose ones I didn't want to pay for. I had tiff files of the scans sent on a USB drive and they were wonderful quality. Some of the negatives weren't in the best condition after all that time, so I didn't expect a lot, but I was pleasantly surprised by how much they salvaged. The price might be considered high by some, but I have tried to scan negatives at home and they did a much better job! Oh, and they returned the negatives and USB drive in a very solid package! I highly recommend this service. I have more negatives and will be using them again.