Customer Reviews - Page 2

I chose all three downloads for my video archives I haven't watched in 20+ years. I chose my top 6 tapes for starters. Wow! Raw footage of my newborn son 28 years ago, as he grew, family get togethers as time passed and one tape from my former career as a firefighter / paramedic dating back to 1995 - when computer editing first came about - we made productions for the department using the wonderful personnel and their families, similar to what Instagram is today, I suppose. What wonderful memories. Some of the footage on the tapes was messed up - due to the age of the media. Overall DigmyPics provided a service I couldn't have done myself and magically saved the archives. Magnificent job! I'm sending the last of my media archives to sort through and travel down memory lane. Thank you DigmyPics. On a scale of 1-10 I give them a 20.

I had boxes of slides left after my parents passed away and no way to see them. I found "digmypics" on line, as they had the best reviews. I am so happy that I found them and was able to save a small amount of my slides. Enough to put in a memory book. They did a great job and got everything back to me in a short time. Thank you soooo much.

I highly recommend using digmypics! I had them transfer 26 video tapes (in 3 different formats) and 3 audio tapes. The video tapes were from 1992-2011 and the audio tapes were from 1973(!) - 2002. They did a wonderful job. When they were finished, they sent me a flash drive as well as download links so I could view and download before the flash drive arrived. On a couple video tapes that were degraded, they clearly explained the issue after attempting multiple times. They also clearly labeled each tape so I could cross reference what I thought was on the tape to what was in the digital file. I would definitely use them again...price was reasonable, they were very friendly and responsive, and, most importantly, I have digital videos that I could share with my family across the country.

First, it's important to know I've scanned over 20,000 photos using numerous devices over the past 15 years. I came across a large stack of photos (300) and just decided it was time to try the 'let others do it' approach. I chose Digi because of their reviews and pricing. They shipped the box and packing labels to me. I packed it and off it went. I received updates at every stage. They were returned to me (digitally first) and via mail for my originals. The digitals are high quality, the enhanced colors and adjustments were very good. From start to finish it was a very good experience. It is a bit 'costly' unless you start factoring in the time it would have taken to do it by yourself. I sent a few extra which resulted in added expense - make sure you accurately count your photos as the additional scans are not inexpensive. I'd rate the service and quality as a 5 star and will almost certainly use them again.

I've utilized DigMyPics services twice now and am SUPER pleased with their work .... Saving our family's old videos and digitizing them for distribution has made everyone in my family VERY happy ... I highly recommend this company ... They're professional and fast. Best of all they will actually speak to you in person if needed.

I wanted to take time out to thank you for the absolutely perfect way you handled my first project. I wasn’t familiar with your company so only sent half of my reels to see how it worked, You sent me the box with instructions. Then you sent emails keeping me informed every step of the way. When the finished product arrived, the quality was great. I sent my second batch and had the same experience. However on this order I thought there was a problem. I called and even though your records showed everything was correct, you willingly paid to fix it. It turned out the mistake was 100% my fault. I called to “confess” and the customer service lady didn’t even ask me for reimbursement. I insisted since that was the right thing to do. So I think you are such a great, well-run company that I would highly recommend. Thank you.

I've had this box of tapes for years and I wasn't even sure what was on the tapes, sadly nothing was labeled. I saw an ad for Digmypics and decided to give it a try. I placed an order, the box arrived, and I put all the tapes in the box and sent it back. I received regular emails on the status of my order. A short time later, I received the box back with my tapes and a thumb drive. I put the thumb drive in my computer and started watching the videos and immediately it brought tears in my eyes. One of the videos was from over 20 years ago during the baby shower when I was pregnant with our son and my mom and dad were both there. They passed away a year after our son was born. Hearing their voices and seeing them again brought tears to my eyes. I cannot thank you enough for that incredible moment.