Customer Reviews - Page 21

I'm glad I trusted Dig my Pics with our family memories. They were able to convert multiple types of media when some other companies could not. They turned around my project faster than I anticipated and the quality of the videos is as good as the originals. Excellent customer service as well, they know how important these projects are for the families and they show they care.

From the estimate accuracy to the end result - everything was simple and as stated. I tried another digitizing service that was not Digmypics - and had nothing but problems. Digmypics process was smooth and simple - easy to track and I receive all 2100 slides back! The quality of the slides digitalize is quite good - given the slides are over 60 yrs old!

An awesome company and crew. Like many other customers have commented in their reviews, I was reluctant to send my one-of-a-kind photos or slides to anyone. Choosing overnight UPS, signature-required, helped qualm my fears, however I was not sure how my slides would be received and handled once they reached DigMyPics. DigMyPics has a unique "Chain-Of-Custody" system that makes sure my slides were accounted for at any point in the processing. From their receiving door to my return shipping, always a single individual employee would be handling and working on my slides, totally accountable. This all might sound paranoid to some prospective customers, however my slides represent important times in my life. These aren't just casual slides of castles or beaches, they are people, places, and things that matter a whole lot just to me. I sent an initial order of 100 slides approximately 5 yeas ago as a test. DigMyPics came through with flying colors and I was impressed as well by the quality of their digitization. Beautiful. Next I sent 200 additional slides and received the same brilliant results. Finally, a year ago, I sent another 100+ slides and sure enough, they arrived back to me safely and my digital download was retrieved with ease from the link that they sent me. Now I'm lining up another hundred or two slides and will be a lifelong customer of this excellent photo laboratory.

I am a cautious Kate about letting precious belongings like family slides out of my hands so I was very careful to vet a tried and true company to scan them in preparation for a recent project. For starters, I was very impressed by Digmypics's website - clear, easy to navigate, thorough, professional and with great testimonials. Digmypics has been top notch all the way through the process. Offering helpful, patient and kind customer service when I had questions, communicating next steps throughout the process without prompting and following up to ensure satisfaction after the project, Digmypics exemplifies the very best in customer service. They are a well-oiled machine! In addition, they kindly held off on sending back my slides and finished products until I was back home from a trip, ready to receive them. From start to finish, they have been a snap and pleasure to work with. Wish all companies were as conscientious and committed! Prices are great and how nice is their "Don't Want Don't Pay" TM offer. All my future work will go to Digmypics and I have already recommended them to others. Very best wishes to all staff at Digmypics. Thanks a million for being such a reliable and trustworthy company. Priceless in my book!

My experience with DigMyPics was outstanding. Their communication is excellent--They update you every step of the way. I also appreciated being able to call and ask specific questions about my order. The turnaround time was better than anticipated. The photo quality was high. I'm very happy with this company and, in fact, I'm using them again for some video transfers.

I am so happy with my latest film and VHS transfers. I had no idea what was on the 8mm movie film that I found while cleaning out my mother's house. The images from my first Christmas were priceless! As was the never before seen VHS of my daughter's first year. This was not the first time I've used your service. I'm sure I will again, your customer service is great.

Two days ago I received my second set of slides converted to digital on a flash drive. Like the first time, I couldn't have been more pleased and continue to be amazed at the resolution of these jpgs. The oldest slides go back to the 1950s; no loss of color! I'm reliving my childhood and young adult years!