AWESOME! I sent my pictures in to be digitized. The whole process was so easy and smooth on the website. Communication was great! I love the status updates and being able to see my pics as they were being processed. The quality of the scans are so much better than what I could do. They put them in folders as I had marked on my Ziploc baggies. My pictures came back to me quickly after my order was complete. Definitely using them again and definitely recommending them to everyone!