Customer Reviews - Page 163

Task was to convert over 400 slides to digital/it was performed flawlessly. DigMyPics kept me involved as to status and posted me with helpful inquiries and direction(s) thru completion of task . Their effort and finished product(s) exceeded my expectations and I would strongly recommend them to others.

Last month I ran across some old stereo slides my grandfather had taken and had no way to really look at them so I packed them up and sent them to Digmypics to transfer them to digital images. I just received them this week and am SO impressed by the results!! Seeing pictures of my family from so many years ago brought tears to my eyes. I will be showing them all to my mom on her 90th birthday in April - she will love them. Thank you Digmypics for making memories come to life again.

We are very pleased with the quality of the pictures on the discs and the video.We have watched the video on the TV and it is great! Have also printed some of the pictures from the disc through our computer and printer and the quality of the prints are excellent. We highly recommend your work and service. We will be sending some more slides and negatives as soon as we get them organized. Thank you, Ardell & Kathy

I sent in slides dating back to the 1930's and they came out better than I ever thought they would! I really liked how I could watch the status from start to finish and watch as my slides "came to life". Customer service was wonderful from beginning to end - I never had to wait longer than an hour for a response and they were all so helpful with everything. I will definitely be using digmypics.com again! Thank you!!

My family is totally pleased with the job your company did with our40+ year old slides. There were over 1000 slides I wheedled down from 2500. We had them done in tiff so they are big and very easy to crop and edit. Your individual enhancing of the slides is remarkable. Color correction is wonderful. I just dragged the disk icon into iPhoto and there they are. Thanks very much for the service. Janet Robertson

I did a fair bit of research online before deciding on digmypics to convert some 8mm film to DVD. I looked at ScanCafe and others sites. One of my primary reasons for selecting digmypics was that they are located in the U.S. and also do all their work here. Some companies may have a P.O. Box here, but then re-ship your stuff anywhere from the Bahamas to India. digmypics does all their stuff in Arizona. This meant I could ship my movies to them via USPS with tracking and know that when my stuff arrived there, it was at its final destination. The quality came out very well, better than I'd expected. We had previously had the film converted to VHS in the '80s (back when the state-of-the-art consisted of pointing a camcorder at a projection screen), and that was the quality I was used to. When I finally saw the results, they were astounding. (One minor thing to be aware of is that technique used can cause the finished product to look like it "jumps" every now and then. It's not always noticeable (I noticed it, but my mother didn't), and is an artifact of the frame-by-frame conversion and the fact that 8mm film was designed to run at 16 fps while NTSC video runs at 29.97 fps. Some DVD players even detect this and correct for it. This will happen no matter who does your conversion -- it's the way the technology works.) But by far one of the biggest benefits to digmypics is their amazing customer service. When I had questions about the scanned film, I received e-mail responses the same day, sometimes in as little as a couple of hours. (And of course, if you call, you can get responses instantaneously). The people you're calling/e-mailing actually have the details of your order and know what they're talking about. Their competitors could all use the exact same technology and I'd still go with digmypics again, because they clearly care about their customers and the work they do.

Over the past three Winters, I have had digmypics process a bit over 5000 slides....many dating back over 50 years. Most had not been viewed since initial processing as we tended to just pull out the "best" pictures and view just them on an itermittent basis over the years. With full sets of pictures, we've had more fun than anyone can imagine reliving memories of living and traveling in Europe (Uncle Sam's idea), living and traveling around the US, and traveling abroad with family and friends. By digitizing, I can now edit the not so good slides, and add titles to refresh the kids memories many years from now. Best of all I can now give each of them personalized memories of their early years. Thanks for the great service...

On same day sent half my slides to digmypics, and the other half to Southtree because of a Groupon offer. Less than 3 weeks later Digmypics was done with my order and my slides turned out much better than I expected (I had tried a year earlier to do this myself). About the same time my Digmypics order was finished I get an email from Southtree telling me they are starting to process my slides. Now, 6 weeks after that notice... still nothing. Not contest. Digmypics wins the day!

I am highly disappointed with my experience. First when I tried to use my gift certificate it was not recognized and I had to wait to see if the company would honor it. Once we received the disks we could not access our pictures. We tried two different computers to download our photos, but instead it would move photos that were already on our computer and none of our pictures came up! I am very frustrated with this whole experience.