Customer Reviews - Page 45

Customer service over the phone is not always a good experience these days, but every person I spoke with at digmypics.com (I asked silly questions!), was patient and helpful. No one put me off or made me wait for answers. They know what they are doing and can explain it without making people feel foolish. The final product was perfect, even a last minute (literally) restoration request on a very special slide - all turned out beautifully. My father's slides were very old, some 65 years, but they look like new. I am happily impressed. I definitely will recommend digmypics.com for slide cleanup and digitizing. It's been a very good experience.

I have a lot of memories in a diversity of media. My old Super 8 mm film collection was deteriorating and I needed a recovery service. My research led me to 3 companies. I used one and the result was not very encouraging. For my second batch I chose Digmypics. It was the right choice. This company does not work fast, but who wants a fast service when quality is the key for memories that are over 40 years old. It is worth the wait. I was able to watch the digitized videos online and even change the title. That per se is actually not a big deal, but it makes them stand out from the crowd. I am extremely satisfied with my videos and looking forward to send a new batch of memories to process. Great job guys, you have a new satisfied customer here in Texas.

I am very pleased with Digmypics! I had literally boxes of negatives, slides, old reel to reel, you name it, I had it. All from my late Father who himself did most of his own photo processing. Working with digmypics is so easy, they always communicate what they are doing, or if they have a suggestion different than what was asked for. Great customer service and I will continue to use them (I still have a couple of boxes left!)

Assistance from personnel was very helpful. Communications by phone & e-mail excellent. Work was started on my order upon receipt of slides I submitted and completed in a very short time. Very satisfied with final product. A special thanks to Lacy, Amalia and Will for their performance. I would recommend digmypics services to anyone.

This company was a great find after finding negatives from the late 60s. a treasure trove of memories and have shared with social media and hundreds of people are enjoying the pictures. the work done was first class as was the service. found pricing to be very reasonable and appreciated that i would not be charged for any pictures i did not want. Technicians are true professionals and the entire workflow and experience was efficient, seamless and most of all....FUN! A GREAT GREAT COMPANY WITH INCREDIBLE PEOPLE!

I found this company by googling sites that can turn slides into digital images. I was impressed with the thoroughness of the webpage. But I was more impressed with the persons with whom I worked to get the order form completed correctly and in the manner in which they kept me in the loop throughout the process. When the items we sent to DigMyPIcs came back to us they were prepared for shipping better than when we sent them to the company. It was a "job well done" from start to finish.