Customer Reviews - Page 12

My experience with digmypics was great. I sent them 25 video tapes that were 16 to 22 years old. They quickly cleaned them up, digitized them and emailed them to me for a quality check. Once approved they mailed them to me on a USB drive and still allowed me to download the emailed copies for 30 days. My original tapes were then promptly sent back to me. (But I can now throw them away because I have them digitized) The entire process only took just over 2 weeks. I surprised my wife with the USB and she couldn't be happier. She spent the next several days watching old footage. Half the time she laughed...the other half she cried. It was money well spent!

While haven't viewed every minute of the 592 gigs of the videos Digmypics made for me, I am thrilled by the team's work. The thumbnailsof all 159 recordings I sent to be digitized have come back with the dates I had assigned to them- and they can be furthered renamed beyond the date. The quality of the digitized transfers is simply superb. The files I have watched are just terrific. The propriety algorithm Digmypics used to characterize what every 5 minutes of tape seemed to contain is ingenious and breathtaking. My original videos were returned to me undamaged and as securely packed as I sent them out originally. The staff answered all my questions promptly and clearly. The whole effort took 1 month from initial mailing to the tapes return to me. I now look forward to having Digmypcs digitize my Super 8mm sound and 8mm silent film, once I have made all the back-ups and copies of the 159 digitized tapes, my family and friends are asking for. You can't go wrong with Digmypics!

I was very skeptical about sending my very precious memories (and the only copies I had) of my sweet family to any digital service. Who wouldn't be? Digmypics surpassed any expectations that I had. I purchased my box and then sat on it. I emailed them questions, and they responded immediately, and it was a real person. This employee took the time to make sure I was comfortable with the entire process before I even sent my tapes in. Once my tapes left the shipping center, I was able to track the entire process. Each time a set of photos was started, I received an email. They sent me statuses almost daily. I could see the process happening online in real time. This is one of the most amazing companys I have ever worked with and will highly recommend them over and over again. Thank you for going above and beyond.

I engaged the services of DigMyPics to help me create an audio (cassettes) - visual (photos, slides, negatives and Beta-Max videos) memorial presentation in honor of my recently deceased brother. I am writing to let you know that I am so happy about selecting DigMyPic to do the work. Everybody with whom I spoke at DigMyPics, even if only briefly, during the work process were great representatives of the professionalism of your company. Of particular note, those to be specifically praised are Kyle, my assigned point-of-contact, and Kris, with whom I connected at the very beginning of this project even before I hired DigMyPics. They both were patiently helpful when answering my numerous questions about the digitizing process and costs for the various packages versus ordering a la carte. For those trying to find a company for their projects, it is well worth the effort to read the detailed website which describes virtually everything a customer needs to know before making the final decision about which company will be sent their precious memories for digital preservation. Given the thorough description of services on the DigMyPics website, the info might be confusing initially especially for those, such as I, who have little experience with photography, slides, negatives, or audio-visual material as well as the language used to describe technical terms relevant to each medium. Rest assured; any confusions you might have will be cleared as they were for me. After having more than one tutorial session with Kyle, I became confident in my understanding of the overall process along with the costs associated with preserving my memories contained in the photos, slides, negatives, audio cassettes, and videos. Kyle was a great teacher. Consequently, I felt very confident that my making the contractual commitment to DigMyPics was absolutely the right thing to do. A great offering by DigMyPics is that of allowing customers to review the final product of the digitizing process before giving approval for DigMyPics to send everything back. When I saw the digital pictures that was generated from the collection of photos, slides, negatives and videos, I am more than impressed with the work product. The techs performed magic by making the digitized results look far superior to the original materials I had submitted. They brought new life to the old photos, slides, and negatives that are 65 through 70 years old. In addition, the results from digitizing the BetaMax videos were a bonus and a delightful surprise. I was not able to pre-view the videos' content before sending them to DigMyPics because I did not have a BetaMax recorder with which to watch them. I took a risk to have the videos digitized and am so glad I did. To my surprise they were very viewable and incredibly enjoyable to watch. I am so happy that all who worked on my project were able to breathe new life into all these dinosaurs. All I can say is, "Thank you, very much." I strongly encourage those who have a digitizing project to hire DigMyPics. I am more than sure that you will be pleased with the results generated by DigMyPics for you.

I was a little skeptical at first, but made a leap of faith and submitted a small initial order to Digmypics to test its service and, so happy to say, the result is fantastic and praise-worthy. I highly recommend Digmypics (Memory Box) if you want to preserve family irreplaceable photos or videos that may get lost or destroyed over time. For me, my first order will not be my last.