Can I delete the photo scans I don't want?

Yes, with our Don't Want Don't Pay™ feature we allow you to delete the pictures we scan for you that you don't want and get refunded up to 20% of the cost of the photo scanning.

Once your scanned photos have gone through basic enhancement, such as exposure and color correction, you will receive an email with a link to Don't Want, Don't Pay™. You may then review and delete or approve your scanned photos online. We will credit up to 20% of each photo-type in your order. This provides you with the flexibility to delete as many images as you don't want and receive a credit of up to 20% off the scanning fee!

Please Note: This feature only applies to photo scanning and not toward our video or audio transfer service. Specialty services such as expedite fees, slide remounting fees and album page removal fees are non-refundable. You will have up to 21 days to review and complete your order or be subject to full price.