Can't think of a way to improve the transaction with digmypics. The product is first rate and at a price that beats anything on-line. Speed of response wasn't like lightening but at those prices for their quality work, I'm not surprised.They processed over 2000 slides for us.
And helpful? Must have exchanged 20 emails on the subjects of format, playback devices, how to pick from the many options. And done with grace, patience, good humor---clearly trying to help and suceeding.