I was very impressed with the results of the film transfer. The film was covered in mold which was thoroughly removed. Even with the permanent damage caused by the mold I was able to retrieve the only known pictures of some family members. The feedback regarding the progress of my order was very helful and the e-mails were great because I did not have to go check on the status myself. I would recommend using DigMyPics to anyone planning to convert film to digital media.