DigMyPics Review From Overland Park, KS - Incredible results, but better customer service

I admit to being hesitant to handing over irreplaceable 40-year old family 35mm slides to a company in another state for digitizing, but I was thrilled with the entire experience from beginning to end. Once I placed my order, any question that I had was answered quickly -- by a human being -- either over the phone or via e-mail. I could keep track of my order step-by-step online and when my slides were scanned and uploaded to the Digmypics web site, I was floored by how well they turned out. But what really made this the one company that I will always turn to for digitizing my memories was when a GIGANTIC and unexpected expense hit my family before I could complete my order. I contacted customer service and they gave me as much time as it would take to pay my balance and complete my order. Granted, it only took an extra two weeks, but they COULD have been nasty about it. They weren't. As soon as I ordered my final scans (deleting 40 pics that I didn't want), I received both my DVDs and my original slides in pristine condition in a matter of four days. Amazing. The quality of the scans are incredible and my memories are completely protected. And I was able to easily order a copy DVD for both my sister and brother for birthday presents this summer. SWEET!!! Outstanding work. I was so pleased that I have already put together a 200-slide order with digmypics for my ex-wife of her year as a foreign exchange student in Belgium and Rome back in 1979. She is getting her Master's degree in August and that will be a nice gift from her ex to show how proud I am of her. She doesn't know that her slides were in the bottom of a box that I got when we separated. She thinks that they were lost forever. If those slides turn out as nice as my slides, she will be thrilled.