The process worked very smoothly. DMP worked smoothly to accommodate a huge order of old and varied formats. I loved the acceptance/delete photo online format. The only change I would have like to see would be the ability to label photos as I accept them. This would streamline the process for me at home (having to go over them yet another time). Also I loved the idea that other family members could go on line and determine if they knew the photographed individuals. Again the ability to relabel the photos would help, as this was a multi-family project.