When I sent a pile of disparately shaped negatives that had been stored in an attic for more than a century, I had little hope that I would get very many of them restored to perceptibility and very few of them well restored. Instead, I got all but two restored, and the two I elected not to print where blanks taken by a bad cameramen: the reprint would have been perfect.
Thank you for exquisite service.
Wait. I would have preferred faster, just as I am sure you would have preferred a customer who knew what he had.