I’ve done two big orders with this company and continue to be impressed with the quality of the product and professionalism of the staff. I submitted vintage negatives of varying sizes dating back to 1914. These negatives were of family members and my fear was they might be damaged or lost in the process. Not so! In each case, they were returned neatly packaged - via FedEx - along with a disc containing all the digital pictures plus I received them online. The process was seamless. I was able to communicate with a real person if I had any questions. I recommend them highly and plan to submit more negatives in the near future.