Our decades-long photographic legacy is mostly on 35mm slides. We did some scanning ourselves with a scanner we bought.
We sent about 100 slides to digmypics as a test for converting our entire library. The process and status updates were just as they described.
The results are significantly better than our own. We'll be sending them the rest (as long as each batch is done just as well).
It took about a month from sending our slides to receiving the results. It seems long but if we hadn't sent them in, they'd still be sitting on a shelf. A month is much less than never.
(I have nothing to do with digmypics or its staff except as a paying customer. I picked them out of several outfits I found on the web based on their web sites.)