What a pleasure doing business with all these people -- questions answered, help available, expectations created and met. I sent off some old film and lots of old slides. The website was clear and helpful in preparing the package, but I still needed more help. And it was available in a timely fashion, more than once - personable and skilled each time.
My film produced a usable DVD -- and my 35mm slides came back on a thumb drive which produced color prints from the early fifties which look terrific.