DigMyPics is very professional. They stress accuracy and perfection over speed. When I got my order, all of the disks (Sets of DVDs for JPEG and TIFF, and Reduced Res. CDs) worked as expected. The slides taken with my NIkkormat and prime Nikon lenses (47 years ago) were digitized and processed to produce many stunning photos. Any flaws in the photos were due to my inexperience. Thank you.