Sent in 1400 slides to be digitalized. Promptly notified as to their arrival and estimated time of processing. Done when they said they would be done (actually a little earlier) and given full information as to shipping final product. Digital photos returned were impressive considering condition of old slides I sent them: color good, lightened or darkened as appropriate, and grouped together in 12 files exactly as I had specified. The product was easy to transfer to my computer and to make copies of files on CDs. Happy to recommend "Dig My Pics."