I sent in a Super 8 of my aunt's wedding reception from the early 1970s. Uncle Steve died suddenly from a heart attack not too long after, and I came across the reel recently. Without telling her, I sent it in. Service was not only quick but I wasn't clear in my instructions, and digmypics emailed me to clarify. The services they provide are, in a wonderful way, low cost but priceless. I had the DVD sent directly to my aunt, who lives in another state. My cousin told me she answered her door with DVD player in hand, couldn't wait to show her. It was the most rewarding thing I've done in a long time and highly recommend digmypics services!