Hi. So far I liked the service but I do have one issue. I was not informed of how much space my movies would use. After putting them in order and giving them titles, I submitted the order. That is when I could see that it would take 2 DVD's to to accommodate my movies but by then it was too late. The problem is the second DVD will not be fully used so I am paying $8 for a DVD that is mostly empty. The customer should be informed of this. I have more movies I would like to transfer and would have sent more in order to fill up the second DVD. The service is good and I plan on using it again but having to pay for a full DVD that may only contain a 3 minute video does not seem right.