This is my 4th order, and the service just keeps getting better and better. Unfortunately, FedEx doesn't get the same accolades. I mailed my slides from NY to AZ on a Tuesday, and on Thursday received an e-mail that they had been received and were in the processing queue. By the following Monday (less than a week from when I mailed them), they were enroute back to NY. Now, one week later, I still haven't received them. DigMyPics is great, but FedEx should be replaced by the Pony Express - the service would be faster.