After reading all the top reviews about my options for digital scanning I choose digmypics. The process went exactly as advertised. Moreover, you are actually able to talk with someone at their facility by simply dialing the phone. No menu with 15 options, no buttons to push. I called and heard "hello how may I help you"?
Bottom line...I couldn't be happier!
Their pricing was slightly higher than a few others scan services. My feeling going into it was--"There's nothing more precious than these memories. Do I opt to save a few dollars or go with my gut"? Thank you staff @ digmypics!