Customer Reviews - Page 183

This is my 3rd time using DigMyPics and the service and quality has been outstanding each time. They have digitized 8mm home movies, 35mm slides and, most recently, some 80+ year old B&W photos in terrible condition. The quality of their work and their attention to detail never ceases to amaze me, all at a great price. I will use them again and will continue to recommend them to friends and family. Thanks!!

I had 600 of my parents' prized possessions: slides over a 60-year marriage. A small survey and one test batch led me to digmypics. I sent several batches to prevent any transport mishap from wiping out the entire collection. The results are wonderful. The digmypics service is very definitely all it promises, and economical. My only complaint is that it's impossible to review scans without seeing the full resolution scan *and* the slide. There are several scans that are not sharp; some the left side is in focus but not the right, etc. These were slight defects that were not important for my purpose. If I needed superb scans on every slide, I'd need to review each carefully and send a few slides for a second round. But again -- this is a superb service. And don't even think of doing this yourself for 600 slides. The cost to your life expectancy will far exceed the digmypics bill.

We had 10 400 foot reels of 8mm movies of our children and family from 1961 to 1976. The projector was broken and none of the children had one. So it was wonderful to convert them to digital format on DVDs. The quality was as good as the original and nothing was missing. I have sent copies to all the children and have the original digital data on a drive and in my computer. I hope to use Adobe Premiere elements 9 to add music and voice as well as more titles. The online viewing before delivery allowed me to put the reels in proper order and add titles. A very nice service and I am quite happy. I wish you also did 16 mm of which I have another 12 400 foot reels.

When I made the decision to transfer about 5,000 slides to DVD, the work you had done for my family some years ago prompted me to contact you. I have been delighted to find that you have made visible the dark interiors of many cathedrals! The quality of the slides on DVD is excellent, but my real appreciation is for your instantly helpful and patient response to the problems I created in sending my orders, each of which required specialized attention in some different way. Your Customer Service rates no less than A++++ and I enjoy recommending you to family and friends: anyone who thinks maybe they should follow my example and transfer their photos to DVD, as the project makes such good sense. I know my children approve of my doing this now, so they never have to face those 26 carousels in that closet at some future date. Habitat for Humanity welcomed my projector, screen and carousels for a local school!

I sent my parents' collection of slides to be digitized, as a gift for their 60th anniversary. The whole process went very smoothly. Helpful customer service reps answered all my questions when I called, the scans look great, and the slides are back home safely. I rated the experience a 3, because it met my expectations. I expected to get everything Digmypics' website said I would, and I did.

Many thanks for taking family memories in the form of photos and slides from the 1920's through 1970's and making them a treasure to share. Your customer service was excellent from the initial phone call to receiving the DVD's. I appreciated the care that you took to preserve the originals as well as the terrific images that are now preserved. Happy Holidays! MaryR

Once I sent in the film reels, it didnt take long for them to be uploaded so I could rearrange and title the reels. Some parts of the film were dark (they were lighter than the original) but it was still worth it! Once I completed editing everything it didnt take long for them to show up at the door step. This is going to make a great gift!

We were very pleased with our finished DVD. I thought the music was really nice and varied. If I could add a constructive criticism, it would be that when you offer a final review of the slides, I would have liked the option to move some slides to a different order. I noticed in my final product that I had some slides that were noticeably out of order.

As a test and first order I send you 63 of the 400 or so 35mm slides that I wanted to have digitized. I was quite impressed with my experience. First and foremost, I was able to track the FEDEX shipment to you. You even provided me with a convenient way of printing out a a FEDEX shipping label. Next you notified during each step of production until the digitization was complete and the return of my slides via FEDEX was made. You even offered to send the digitized files to my exulting Phanfare account. How cool was that! I immediately shared them online with my brother and nephew. Your professional care and commitment was evident by the timely and consistent communication and I will not hesitate to recommend your service to family, friends and colleagues. I will be shipping the balance of my slides with the confidence in knowing that my expectations will once again be met or exceeded. Thank you very much!

I'm planning to create photo books as Christmas gifts for my children, who are now 47 and 45 years old. Needless to say, my photo record of their childhoods was almost entirely in slide format. What to do to get the wonderful pictures into my computer for creating the photo books?? Digmypics.com was recommended highly. With a bit of anxiety, I wrapped my precious slides and sent them off. Every bit of the process was effortless and reassuring. I appreciated the EXCELLENT customer service, the speedy processing of my order, and the swift return of my slides and the photo CD. I've loaded the photos, and couldn't be more delighted. The quality of the scanning was absolutely top notch. I don't hesitate to highly recommend Digmypics.com, and will certainly use the service again.