Customer Reviews - Page 153

I am extremely satisfied with the services provided by DigMyPics; the image quality is better than expected, the progress updates reduce the anxiety levels regarding loss of the originals and the ability to review the images before buying them is a very good idea. The only suggestion I have for a potential new customer is to monitor your outbound and inbound shipping costs closely. I sent forty 35mm slides; the final cost per image was about one dollar per slide and a considerable percentage was due to shipping. Shipping cost per each will decrease greatly as the number of images increases; however that will put more of your irreplaceable memories at risk to loss, damage or shipping theft. Those one of a kind photos of a deceased parent/grandparent will be forever gone if they are all in the same shipping package and something happens to it while in route to DigMyPics. The return trip is not quite as risky; DigMyPics keeps copies, as advertised for 14 days, only the hard copy will be lost. Remember, the hard copy will fade away as it ages anyway. Again, I am happy with the results, I have recommended DigMyPics to others and I plan to have more slides digitized by DigMyPics.

I had never heard of Digmypics before until I had some old slides that needed to be converted to digital files and found the after a google search. I was a little apprehensive about just mailing my slides to some company I didn't know without even speaking with a live person first but their website gave me enough comfort to do so. The thing that impressed me the most was the technology and process of submitting your order, tracking your order, seeing the pics as they were scanned, etc. It was a great experience...fast, easy, and exciting. The pics came out great too! These folks are a well run company! I recommend them!

The unexpected loss of our mother so quickly made our heads spin, but Liz and the staff at DigMyPics made the loss less stressful with their WONDERFUL support and speed turning around our photos for the Memorial. They really impressed me and my family and how thoughtful and quickly they got the photos scanned and delivered in time. The Memorial was wonderful and the photos that DigMyPics scanned for us gave everyone lots of memories and happiness on a very sad day. You all ROCK!!

The quality job you did in scanning my slides is beyond my highest expectations. Before sending the slides to you, I looked at them one more time with the Kodak Carousel slide projector. Pictures were good, but dingy and dull. Your scans looked good during the selection process on the web, but the real treat was the high-res dvd you sent. The vibrant colors and enhancements you made had the pictures looking like they were taken yesterday. It is hard to believe you did such great work for such a reasonable cost. My next project will be getting the 8mm movies to you! Thank you so much, Bill Coppedge

My mother found several hundred old 35mm slides in her attic last year. I was determined to digitize them one way or another. My first attempt was to use a slide scanner I purchased myself. I found that not only did this take an incredible amount of time, but the picture quality was terrible. Because the slides had been stored in her attic, the color had changed and the software that came with the scanner did not adequately adjust for this. Additionally, there was some dust on the slides which made for really bad digitized images. I eventually gave up on scanning myself and found digmypics. I must say they delivered what that promised. Not only did they clean the dust off slides but they corrected the color once the images were scanned in. The photos came out amazing! At least 10x better than the quality of the slide scanner I had purchased. The whole process was easy and their customer service was amazing. I would definitely recommend this company and would absolutely use them again.

This is my first time using DigMyPics and I can't begein to say how thrilled I am with the final results. I had some special needs that had to be taken with my order and they followed them to the letter. They kept in contact with me to take care of parts of my order that I had missed. I like that! The jobs was done VERY well and the turn around time was great! I have more work for them to do and I look forward To using DigMyPics every time. A big THANKS! to all of your staff. David Shurtleff

The quality of the work I received is excellent, and the customer service is outstanding. I really appreciated the way you kept me informed along the way. Although I thought the service was a bit pricey at first, I was not disappointed at all with the final output and it was well worth it. Thank you for helping to preserve some very important memories! Mark.