As of right now there is a known issue with Microsoft's Silverlight program
and certain versions of the Firefox web browser. What happens is the
Silverlight plug-in will install, but Firefox's security features can not run
the plug-in. You will see the blue dotted circle spin over and over again if
this is the case. All versions of Firefox 3.6. are currently not working with
Silverlight. You can check to see if you have this version by following these
steps.
1. Open Firefox
2. Click on Help
3. Click on 'about Mozilla Firefox'
4. Check for version 3.6.X (the X could be any other number).
If you have this version you will need to use another browser such as
Internet Explorer, Google Chrome, or Safari. Older versions of Firefox (3.5 and
below) will also work with Silverlight.
As of right now there is no update to when Firefox will address this issue
with Silverlight.
Article ID: 4, Created: 8/17/2010 at 3:54 PM, Modified: 8/17/2010 at 3:54 PM