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Holiday Schedule
Prints, Slides, Negatives
<300 photos
10+ business days - Currently still receiving orders for the holidays
300-1000 photos
15-20 bus days - Must be received by Nov 21st
1000-2500 photos
20-30 bus days - Must be received by Nov 19th
>2500 photos
30+ business days - No longer available for holidays

Turn around times are quoted in Business Days and based on standard film and prints at our standard resolution.  Higher resolutions, Non-Standard Film and additional services will increase the turnaround time. Please call for additional details...

Reel Transfers
< 2000 feet

10-15 bus days - Must be received by Dec 3rd
2000-4000 feet

15-20 bus days - Must be received by Nov 21st
4000+ feet

20+ business days - No longer available for holidays

Video Tape Transfers
<20 Tapes

7-12 business days - Must be received by Dec 3rd

20+ Tapes
15+ business days - Must be received by Nov 26th

About DigMyPics

My wife Annette and I launched DigMyPics.com in 2002. We had the idea to start a photo scanning business after preserving our own family’s legacy photos. The startup was a hit and immediately began to experience tremendous growth. It became clear that there was a growing public interest in digitizing services.  High quality archival scanning at volume prices is the company’s main focus. Each month, as the demand for digitizing services grew,  we  implemented new and better internal processes to grow with it. By 2007, DigMyPics had grown into a multi-million dollar business with more than 40 employees, a new video transfer department, and an online storage service called Expo. By the end of 2007 we purchased a 17,000 sq ft building and were gearing up to take DigMyPics to new heights.

Adversity and Resilience
With the wind at our backs, we were on top of the world.  Then suddenly, everything changed.  At 2am on Monday May 5, 2008 DigMyPics suffered a devastating fire which completely destroyed our building and most of its contents. It seemed unlikely to everyone that much of anything could be recovered from the piles of ashes and broken dreams left behind.  Annette and I, though shell shocked and dazed, explained to the fire investigators the importance of what lay in the ruble and then within 72 hours we secured a temporary space and rounded up our employees to form a recovery team. We worked together to painstakingly recover as much as possible from the rubble of the fire. Understanding the immense trust our customers place in us when they send us their memories, we decided we wouldn't stop until we were sure we had recovered everything recoverable.  We dedicated more than 4 1/2 months and spent over $600,000 on our photo and video recovery effort.  In the end, our efforts paid off.  We recovered more than 110,000 photos and over 30,000 feet of movie film.  We worked to keep our customers up to date through a blog that I maintained during the recovery. (read the events as they transpired on the the recovery blog)  Most surprising and inspiring to us was the incredible support we got from our customers, many of whom continue to send us new projects. (click here to read some of the email we received from customers)  It was through that support and the incredible sense of community we experienced that we decided that we needed to rebuild DigMyPics.

We understand that sending your photos off to some faceless company you've never heard of can be scary so we want you to get to know us.  Please read about who we are and if you have any questions or comments please don't hesitate to call or write.  Annette, the whole DigMyPics team and I promise that we will treat your memories as if they were our own, that we will do all of the work at our facility right here in the USA and that everyone that handles your order, from Customer Service, to Scanning, to Shipping and IT are all in one place, working together. That means, when you have questions or issues we can respond quickly.

We're more dedicated than ever and everyday we strive to deliver a quality service that we believe in and feel good about. Quality and Driving innovation are a part of our culture and you can see it in programs like Don't Want, Don't Pay and Real Time Scanning. As part of our commitment to giving back, we recently partnered with Operation Photo Rescue, a non-profit photo restoration service that helps victims of natural disasters and in 2007 we gave more than $17,000 to Operation Smile to fund nearly 70 cleft palette surgeries. We are very proud of what we do and we hope to have the opportunity to share it with you. From all of us at DigMyPics, we thank you for visiting us and we're looking forward to making you smile all over again!

Sincerely,

sig
Scott Crossen
 
 
DigMyPics 

The DigMyPics! Team Members (March 2007)

 
 

Meet the DigMyPics! Team Leadership

Annette Crossen
Annette

Prior to helping found DigMyPics!, Annette was the VP of Worldwide Sales and Marketing Communications for Data Translation, Inc.  She brings more than 20 years of management experience to our team of professionals. Annette manages day to day operations and oversees customer service.

Scott Crossen
Scott

Scott is a graduate of Ohio University with a BS in Computer Science and a BA in Spanish and is an avid amateur photographer.  When not out buying new gadgets, he makes sure all of our systems keep up with our growth and continue to run smoothly.
 

Guus DeGrauw
Guus (Tom)

Guus is a graduate of the University of Cincinnati where he received a degree in computer technology. He continued his education at Arizona State University East where he completed a Bachelor's degree in Information Management Technology with a concentration in digital media.  During 2003, Guus spent six months working at a photography studio in Amsterdam.

 

Julie Hathaway
Julie

Julie joined the DigMyPics! team in 2005 after graduating from the University of Georgia where she received a Bachelor of Fine Arts with a specialization in Fiber Arts. Her efficiency and attention to detail has made her an invaluable asset as the Post Production Manager, where she tackles many responsibilities, including quality control and customer service.  
 
Real Time Scanning
  Resolution DPI Scanning Defining DPI
  Resolution DPI Scanning Why Digitize?
  Resolution DPI Scanning  Film Makeover
  Resolution DPI Scanning  Shipping Tips
* New! Clearer, Crisper Images from Slides
 
* Real Time Scanning
 
* Economy Print Scanning
 
* Photos on SD Cards  
* DigMyPics supports Operation Smile with $11,000 donation
 
* Online, Secure Photo Archival Site
 
* DigMyPics brings Past to Digital Life
 
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Drive Utility
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Worksheet
Reel Transfer Worksheet
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