Slide Scanning — Frequently Asked Questions (FAQs)

Slide Scanning

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General Photo Scanning Questions
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Photo and Video Specific Questions

Slides to Digital Information
What type of slide film can you scan? We scan virtually every type of slide film ever created.  If you have something really strange, our engineers will figure out a way to get it digitized.
Check out our Film Comparison Guide
What type of equipment do you use?

We use the Nikon Super Coolscan 9000 with DigitalICE Pro exclusively for slides and specialty film like Medium Format.   Other services charge several dollars per scan for scanning slides on this machine but we provide these scans are prices competitve to or even lower than those using the less capable Nikon 5000 scanners.  It's a significant upgrade you'll only get at digmypics.

 

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Do you crop and rotate the images?

We will manually rotate images to the correct orientation for no additional charge. We also will crop your images to remove any border left by the scanning equipment.

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Can you make my photos look better?

We do basic color correction to each image in out Post Production Department. Using Adobe Photoshop, we can do a lot to improve color problems and fading. We cannot correct any problems with the photography itself such as out of focus subjects and motion blur.

See our Film Makeover page to view samples of our work!

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Who will be working with my slides?

DigMyPics hires only imaging and graphics professionals who have earned or are working toward earning a college degree in the arts. We pay competitive wages and offer benefits like health, dental, and employer matching 401(k). These offerings allow us to hire the best people, while giving opportunities to those who want to develop a career in photography. We invest heavily in training new hires to our high standards, and we have a strict set of policies and checks to make sure our standards for quality are maintained at all times.

When you call us toll-free at 1-866-364-5952 you'll speak directly to a knowledgeable customer service representative, no waiting on hold or navigating through an automated system. You can also email sales@digmypics.com with your questions. We will respond to your email promptly during business hours.

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Will my photos be safe and confidential?

Absolutely! We use FedEx for domestic shipping and you can track your precious package before it even reaches us. We take multiple precautions to ensure that each and every one of our customers' photos is kept safe and confidential throughout our entire process.

Our state-of-the-art facility, located in sunny Arizona, is under strict survelance at all times to ensure your memories remain safe during the digitization process. Our highly-skilled photographers and graphic artists wear white cotton gloves while working with your photos and film to preserve their integrity.

See our Privacy Policy for details.

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What if they have a copyright symbol?

If your negatives have a copyright symbol we can scan them if permission is granted by the copyright owner, or if you agree to sign a waiver that you will only be using the disc we make as a backup of the material you legally own and not for resale or other commercial purposes. Download our Copyright Waiver PDF, print, sign, and include in your shipment when placing your order.

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Can I see some samples of your work?

Absolutely! We have a few customers who were kind enough to allow us to use their photos on our site as examples of our work. Click here to see our 35mm Slide Scanning samples.

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  Still Have Questions? 
 
Contact Us
Phone:  866-364-5952
Email:  sales@digmypics.com
 

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