How much does it cost?
top
|
|
|
35mm Negatives and APS Cartridges
|
|
|
Quantity
|
2000 DPI
|
|
1-4,999
|
$0.44
|
|
5,000+
|
$0.39
|
|
|
20 cents/Photo Additional for 3000 dpi
40 cents/Photo Additional for 4000 dpi
Selective scanning (If you only want select photos on a strip and/or for
single frames.) starts at $1.29 per Photo at 2000 dpi.
|
Please Note: Our pricing for 35mm negatives and APS
is per frame and based on scanning the entire strip or cartridge. Additional
handling fees apply for other film types, selectively scanning specific frames and/or
for single frames. Not sure what kind of negatives you have? See our
Film Format Comparison Guide for more information on non-standard film types.
|
|
|
|
What do you consider a strip? What if I have
single frames or an uncut roll of negatives?
top
|
|
We consider a strip 2-6 frames. We are unable to volume scan single frames, so we
will charge selective scanning pricing for single frames. If you have an uncut roll
of negatives we will need to cut them into strips of 6 frames. You will also need
to purchase negative storage
sleeves for us to put the strips back into as we are scanning.
|
What if I only want certain frames on a
strip scanned?
top
|
|
We are unable to volume scan selective frames. It also takes a lot of extra time
to make sure we are scanning the correct frames and keeping them in order. Because
of this, we charge a little more for selective scanning. See
Pricing for more information.
|
Do you offer a volume discount?
top
|
|
We have a price break for standard prints at orders over 5000. Please see the Pricing chart for more details
|
What do you consider a Standard Negative?
top
|
|
Standard Negatives are 35mm, 35mm half-frames, and
APS rolls. The negatives must be in reasonably good condition. Negatives
that our excessively curled may require an additional handling fee to scan. "Good condition"
is defined as not warped, excessively moldy or curled, sticky, ripped, or torn.
Color issues (such as fading)and general age are not a factor in determining
condition. We will try to fix color issues as part of our basic service.
|
What if my project contains negatives that don't
fall under the standard category?
top
|
|
Don't worry, we can probably scan your non-standard negatives for a small handling
charge. See our Film Format Comparison Guide
for more information on non-standard negatives. See our Pricing
chart for standard pricing. If you don't see what you are looking for,
contact us! We'll be happy to discuss your project with you.
|
Do you scan Medium Format Negatives?
top
|
|
Yes we do! See our Film Format Comparison
Guide for more information on Medium Format and Large Format. See our
Pricing page for Medium Format pricing. If you don't see what you are
looking for, contact us! We'll be happy to discuss
your project with you.
|
My negatives are loose, in sleeves and/or
in envelopes. Is that a problem?
top
|
|
No Problem. We will scan your negatives and either return them to the
sleeves or envelopes or neatly place them in our archival storage products if you
choose to purchase alternative storage. We would recommend that you purchase our
negative sleeves if your negatives are loose or in envelopes, they will be better
preserved and much easier to keep organized.
Please Note: We will preserve the order but will not preserve empty spaces negative
sleeves. .
Please give us a call or email
sales@digmypics.com with any questions or to discuss your project.
|
How do I determine which resolution is
best for my project?
top
|
|
We scan standard negatives at 2000, 3000 or 4000dpi (dots per inch). For most people
with family snapshots we recommend 2000dpi because we have found that it provides
a good balance between a high quality image and what standard all purpose film can
stand up to. Many people automatically assume more is better, but we have found
with that with commercial grade film 3000 and 4000 dpi can actually surpass the
quality of the slide, leaving an enhanced grain pattern. We dont want to dissuade
you from getting a higher dpi, but to encourage you to select the best dpi for your
needs.
When you are choosing your resolution keep in mind:
- How big of file that your computer can comfortably handle? The more
resolution, the bigger the image file.
- What you want to do with your files when you get them back? For example,
if you primarily want them for viewing on your computer, you don't need more
than 2000dpi. If you don't anticipate wanting to make over an 8x10" out of
your 35mm slide, more resolution than 2000dpi is probably not necessary. Also, you
may actually have better results with interpolation (using software to systematically
enlarge your image in order to print out in large sizes). Most services that print
out photo enlargements from digital files or poster use interpolation to get a good
quality enlargement.
- What is the quality and speed of your film? If you have professional
quality film at a low film speed, you can probably get good results from a 3000
or 4000dpi scan, but if not your scans may have an enhanced grain or noise pattern.
A good resource for learning more about dpi and resolution is our
Resolving Resolution page.
|
What about shipping charges?
top
|
|
Shipping costs are separate from scanning costs. Through our partnership with FedEx
you can print out a label right from our website after you submit your order form.
You can use any courier that you wish to send the images to us, but we recommend
you use and air service with tracking whenever possible. You also choose your return
shipping method, and we charge you the published rates based on the courier, weight,
and shipping method of your package.
|
What if my photo(s) have a copyright symbol?
top
|
|
If your negatives have a copyright symbol we can scan them it if permission is granted
by the copyright owner or if you agree to sign a waiver that you will only be using
the disc we make as a backup of the material you legally own and not for resale
or other commercial purposes. Download our Copyright Waiver PDF,
print, sign, and include in your shipment when placing your order.
|
Do you offer Rush Service?
top
|
|
Yes. The additional cost for this service is 50% of the scanning price ($50 minimum).
Please contact us about rush orders as we will have to
approve rush orders on a case by case basis.
|
Will my negatives be sent anywhere else?
top
|
|
All of the processing work is done at our location in Arizona. Your photos only
leave our facilities when they are on their way back to you.
|
Can I see some samples of your work?
top
|
|
Of course! We have a few customers who were kind enough to allow us to use their
photos on our site as examples of our work. Use the link below to have a look. If
you have any questions or concerns, contact us!
Samples of our negative scans
|
Can I try you out before I send all my photos?
top
|
|
Sure! We have no minimum so you will just pay for what you send. We are confident
you will be satisfied with the quality of our service.
|
Should I choose to get my scanned images
on CD or DVD?
top
|
|
The most important difference between a DVD and a CD is the amount of data it can
hold. While a CD can hold 650MB of data, a DVD can hold 4.7GB of data or nearly
7 times as much. We can store about 7 times more of your digital photos on 1 DVD
data disc as we can on 1 CD. That means you'll have fewer discs to manage and
you'll save money on discs. Please note: A DVD Data Disk is not a movie. DVD
is a storage medium just like the CD. It can hold any kind of data, including digitized
movies but it is not exclusive to movies. If you would like to watch
your photos on your television as a slideshow, we recommend that you order one of
our DVD Slideshow Movies.
|
Should I choose to get my images back
in TIFF, JPEG, or BOTH file formats?
top
|
|
TIFF vs JPEG: TIFF is the original file format your photos are scanned into and all the color
enhancement is done in. TIFF files are recommended if you will be doing additional
enhancement or editing your files. The downside of TIFF files are their large size,
and that they are less a common file format than JPEGs. JPEGs are compressed, so
they are about a fourth the size of the TIFF files. JPEGs are the most commonly
used file format for images, so most any application that deals with images will
be able to deal with JPEGs. You can read more about file formats on our
Resolving Resolution page.
|
Can I watch the DVDs you create in my DVD
player?
top
|
|
When we refer to storing your images on a DVD, we're talking about storing
the JPEG or TIFF files on the disc for use on your computer. As an add on service
we can also make a DVD Slideshow Movie using
your images to make a slideshow with music that is formatted to play on most DVD
players.
|
How Many Photos Fit on a Disk?
top
|
|
A CD can hold 650MB and a DVD can hold 4700 MB (4.7 GB). The number of files that
can fit depends on the resolution, the file format, and what kind of film or photo
your are having scanned. Visit our Resolving Resolution
page for more information.
|
Will I be able to edit my photos after they
are transferred?
top
|
|
Sure! These are your photos to do with what you like. The discs we send you will
be read-only (meaning you won't be able to make changes to that disc), but
once you copy them to your computer, they are no restrictions. We even have a CD to Hard Drive Utility available to help
you copy your images from your disc to your hard drive (PC only). It will also give
you the option of converting TIFF files to JPEG and will take off the read-only
attribute from your files after they're copied.
|
Can I order extra copies? How much do
they cost?
top
|
|
We keep all the files we need to make additional copies for 14 days after your order
is completed. Simply call us and we'll send more copies your way or even deliver
them to a friend or relative as a gift. The cost is $6 per disc.
|
Can I make copies of the CDs and DVDs
myself?
top
|
|
Yes. These discs are yours to do with what you like. You must have the proper burning
software and CD/DVD Burner Drive installed on your computer.
|
What negative scanning equipment do you
use?
top
|
|
We use Nikon Super Coolscan 5000 EDs film and slide scanners for scanning most negatives
and film, and the Nikon 9000 for specialty film like
Medium Format. If you're familiar with these scanners, you'll
know that it produces fantastic results but it's extremely slow. When we decided
to offer slide scanning services and began to look at which machines to purchase,
we found two options; fast ones or good ones. Our solution to the quality
vs. speed problem had to be uncompromising on quality but fast enough to allow us
to offer low prices and quick turn around times. We decided the only way to solve
the problem was to choose the best scanning machine, buy lots of them and design
and build a system and process to allow them to work in concert. So that's
what we did. Our system is fast, efficient and uncompromising.
We use the Nikon Super Coolscan 5000 ED slide and film scanners. Your Kodachrome
slides can now benefit from the scratch and dust removal technology of Digital ICE4!
|
Do you crop and rotate the images?
top
|
|
We will manually rotate images to the correct orientation for no additional charge.
We also will crop your images to remove any border left by the scanning equipment
|
Some of my photos are faded or diskolored,
can you make them look better?
top
|
|
We do basic color correction to each image in out Post Production Department. Using
Adobe Photoshop, we can do a lot to improve color problems and fading. We cannot
correct any problems with the photography itself such as out of focus subjects and
motion blur. Read more about the makeover we can give your slides on our
Film Makeover page.
|
How long will it take?
top
|
|
Our current turn status is listed on the left hand side of every page on our website.
|
Will you return my originals?
top
|
|
All your original materials sent with your order will be sent back along with your
digitized materials.
|
How should I organize my photos?
top
|
|
We recommend that you group your images chronologically and by short subject. We
ask that you keep your groupings to 40 or more pictures. We may charge a handling
fee of $1 per group if your groups are consistently under 40 images. Please visit our Getting Ready page for more tips on organizing your scanning project.
|
Are my photos safe? Will they be kept confidential?
top
|
|
We ensure our customers that we provide safe and confidential photo scanning.
We take multiple precautions to ensure that each and every one of our customers
priceless materials sent to us is kept safe throughout our transfer process.
|
Sounds great! How do I proceed?
top
|
|
Simply fill out our online order form. When you click the Submit Info button you
will be given the option to schedule a FedEx pickup, drop off or you can print a
generic label and ship via the courier of your choice.
Here is the order page.
|