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About DigMyPics |
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My wife Annette and I launched DigMyPics.com in 2002. We had the idea to start a
photo scanning business after preserving our own family’s legacy photos. The
startup was a hit and immediately began to experience tremendous growth. It
became clear that there was a growing public interest in digitizing services.
High quality archival scanning at volume prices is the company’s main focus.
Each month, as the demand for digitizing services grew, we implemented new and
better internal processes to grow with it. By 2007, DigMyPics had grown into a
multi-million dollar business with more than 40 employees, a new video transfer
department, and an online storage service called Expo. By the end of 2007 we
purchased a 17,000 sq ft building and were gearing up to take DigMyPics to new
heights.
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Adversity and Resilience
With the wind at our backs, we were on top of the world. Then suddenly,
everything changed. At 2am on Monday May 5, 2008 DigMyPics suffered a
devastating fire which completely destroyed our building and most of its
contents. It seemed unlikely to everyone that much of anything could be
recovered from the piles of ashes and broken dreams left behind. Annette and I,
though shell shocked and dazed, explained to the fire investigators the
importance of what lay in the ruble and then within 72 hours we secured a
temporary space and rounded up our employees to form a recovery team. We worked
together to painstakingly recover as much as possible from the rubble of the
fire. Understanding the immense trust our customers place in us when they send
us their memories, we decided we wouldn't stop until we were sure we had
recovered everything recoverable. We dedicated more than 3 1/2 months and spent
over $600,000 on our photo and video recovery effort. In the end, our efforts
paid off. We recovered more than 110,000 photos and over 30,000 feet of movie
film. We worked to keep our customers up to date through a blog that I
maintained during the recovery. (read the events as they transpired on the the recovery
blog) Most surprising and inspiring to us was the incredible
support we got from our customers.
(click
here to read some of the email we received from customers) It was
through that support and the incredible sense of community we experienced that
we decided that we needed to rebuild DigMyPics.
We understand that sending your photos off to some faceless company you've
never heard of can be scary so we want you to get to know us. Please read about
who we are and if you have any questions or comments please don't hesitate to
call or write. Annette, the whole DigMyPics team and I promise that we will
treat your memories as if they were our own, that we will do all of the work at
our facility right here in the USA and that everyone that handles your order,
from Customer Service, to Scanning, to Shipping and IT are all in one place,
working together. That means, when you have questions or issues we can respond
quickly.
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Meet the DigMyPics! Team Leadership
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Annette
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Prior to helping found DigMyPics!, Annette was the VP of Worldwide Sales
and Marketing Communications for Data Translation, Inc. She brings more than
20 years of management experience to our team of professionals. Annette manages
day to day operations and oversees customer service.
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Scott
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Scott is a graduate of Ohio University with a BS
in Computer Science and a BA in Spanish and is an avid amateur photographer.
When not out buying new gadgets, he makes sure all of our systems keep up with our
growth and continue to run smoothly.
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Guus (Tom)
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Guus is a graduate of the University
of Cincinnati where he received a degree in computer technology. He continued his
education at Arizona State University East where he completed a Bachelor's degree
in Information Management Technology with a concentration in digital media.
During 2003, Guus spent six months working at a photography studio in Amsterdam.
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Julie
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Julie joined the DigMyPics! team in 2005 after graduating
from the University of Georgia where she received a Bachelor of Fine Arts with a
specialization in Fiber Arts. Her efficiency and attention to detail has made her
an invaluable asset as the Post Production Manager, where she tackles many
responsibilities, including quality control and customer service.
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