My wife Annette and I launched DigMyPics.com in 2002. We had the idea to start a photo scanning business after preserving our own family’s legacy photos. The startup was a hit and immediately began to experience tremendous growth. It became clear that there was a growing public interest in digitizing services.  High quality archival scanning at volume prices is the company’s main focus. Each month, as the demand for digitizing services grew,  we  implemented new and better internal processes to grow with it. By 2007, DigMyPics had grown into a multi-million dollar business with more than 40 employees, a new video transfer department, and an online storage service called Expo. By the end of 2007 we purchased a 17,000 sq ft building and were gearing up to take DigMyPics to new heights.

Adversity and Resilience
With the wind at our backs, we were on top of the world.  Then suddenly, everything changed.  At 2am on Monday May 5, 2008 DigMyPics suffered a devastating fire which completely destroyed our building and most of its contents. It seemed unlikely to everyone that much of anything could be recovered from the piles of ashes and broken dreams left behind.  Annette and I, though shell shocked and dazed, explained to the fire investigators the importance of what lay in the ruble and then within 72 hours we secured a temporary space and rounded up our employees to form a recovery team. We worked together to painstakingly recover as much as possible from the rubble of the fire. Understanding the immense trust our customers place in us when they send us their memories, we decided we wouldn't stop until we were sure we had recovered everything recoverable.  We dedicated more than 3 1/2 months and spent over $600,000 on our photo and video recovery effort.  In the end, our efforts paid off.  We recovered more than 110,000 photos and over 30,000 feet of movie film.  We worked to keep our customers up to date through a blog that I maintained during the recovery. (read the events as they transpired on the the recovery blog)  Most surprising and inspiring to us was the incredible support we got from our customers. (click here to read some of the email we received from customers)  It was through that support and the incredible sense of community we experienced that we decided that we needed to rebuild DigMyPics.

We understand that sending your photos off to some faceless company you've never heard of can be scary so we want you to get to know us.  Please read about who we are and if you have any questions or comments please don't hesitate to call or write.  Annette, the whole DigMyPics team and I promise that we will treat your memories as if they were our own, that we will do all of the work at our facility right here in the USA and that everyone that handles your order, from Customer Service, to Scanning, to Shipping and IT are all in one place, working together. That means, when you have questions or issues we can respond quickly.   

The DigMyPics! Team Members (March 2007)

Meet the DigMyPics! Team Leadership

Annette

Scott

Guus (Tom)

Guus is a graduate of the University of Cincinnati where he received a degree in computer technology. He continued his education at Arizona State University East where he completed a Bachelor's degree in Information Management Technology with a concentration in digital media.  During 2003, Guus spent six months working at a photography studio in Amsterdam.

Julie