See what our customers say about our quality and service
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My Videos
May 09, 2012
Colleen Fodrey
Fort Wayne
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Super Job
May 02, 2012
Dr. Skarin
Needham, Ma
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Fabulous
May 02, 2012
Jill Pennington
Tucson, AZ
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8mm film
Apr 28, 2012
Bill
Olathe Kansas
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slides
Mar 30, 2012
D K Roberts
Wellsville, Ks
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Mar 29, 2012
Carrie
Mission Viejo, CA
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re: disks did not work
Mar 17, 2012
sarah costin
longmont, CO
Our Response: She ordered DVD's but the computers she was using didn't have DVD drives in them. Her husband helped her find and use the proper equipment shortly after she posted this on our website. And her gift certificates were properly applied.
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Slides
Mar 16, 2012
Linda
Holly, MI
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Feb 25, 2012
Diane Hawlk
Cortlandt Manor, NY
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Feb 20, 2012
Roseann (a real customer)
Wantagh, NY
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Feb 18, 2012
R. Lindstrom
Gaithersburg, MD
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Service
Feb 14, 2012
Susan Standlee
reno, nV
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Great Care
Jan 26, 2012
Elizabeth Porter
Minneapolis, MN
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film
Jan 03, 2012
david singer
old lyme, ct
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scans
Dec 29, 2011
Ellen Appel
Fort Worth
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Service
Dec 21, 2011
Linda
Saddlebrooke, Mo
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Pictures
Nov 12, 2011
Nancy Hauck
Wilmington, DE
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pictures
Nov 04, 2011
Brian Hull
Urbana, Il
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scanning job
Nov 01, 2011
Tom Ferrara
White River Junction, VT
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Oct 24, 2011
rockwell
san francisco
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Grateful
Oct 24, 2011
Katherine Drews
Navasota, TX
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Slides
Oct 17, 2011
Happy customer
Chandler, AZ
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Disc
Oct 11, 2011
Sandee Nunes
Tracy, Ca
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Great job!
Sep 29, 2011
Hank Barnes
Black Mountain
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Sep 23, 2011
Robert Scholer
Camp Verde, AZ
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Digmypics
Aug 16, 2011
Dorothy Steele
Telluride Colorado
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slides
Aug 15, 2011
Bob Hankinson
Federal Way, wa
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Very slick
Aug 12, 2011
Brenton Hamilton
Redondo Beach, CA
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My Order
Aug 11, 2011
Victoria
Seattle, WA
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Just one small problem.....
Aug 09, 2011
Joan Williamson
Danbury, WI
Our Response: Don't know why the disk worked in one system and not the the other. Our disks are compatible with both Mac and PC.
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Great Job
Aug 05, 2011
Mack Gooding
Orange Park, FL
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Good Job!!
Jul 30, 2011
Raymond Frye
Farmington, NM
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Great Job
Jul 26, 2011
John Lorentz
Red Bluff, CA
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Jul 14, 2011
Joel Whittington
North Little Rock, AR
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thank you
Jun 30, 2011
Ray Ettington
Hammondsport, NY
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Service
Jun 23, 2011
George K
Germantown, TN
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Thank You
Jun 08, 2011
Barbara Rodrique
Cataumet, MA
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slides
Jun 07, 2011
John G.
Midlothian, VA
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Jun 06, 2011
Leo St. Michel
Glastonbury, CT
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May 25, 2011
Linda
Portland, OR
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Great Job
May 22, 2011
D Snyder
Port Orange, FL
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Shipping Charges
May 18, 2011
Ted
Downers Grove, IL
Our Response: We're sorry this customer feels we gouged him on shipping but we really didn't. We charged him our cost to send it back to him. Before a customer pays for their order they are presented various shipping options from both USPS and FedEx along with the costs for each service. We charge the courier's published rates based on size, weight and distance. (We will only return ship using a service that is trackable. ) This customer spent $16 on scanning. The smaller the job, of course, the higher the cost of shipping will be as a percentage or the overall cost.
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My Pictures
May 11, 2011
Maine Family Memories
Corvallis
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Very Happy
May 07, 2011
Ryan DeCosta
new bedford, ma
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Thanks
Apr 26, 2011
Barbara H. Golden
New Haven, CT
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Apr 20, 2011
Brad Seek
Cambria, Ca
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Apr 07, 2011
Nina Tripp
Gainesville, FL
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Top Notch!
Apr 01, 2011
Ellyn55
Huntington Beach CA
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My order
Mar 28, 2011
Barbara Jelen
Tucson, AZ
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The Best
Mar 25, 2011
David Marzola
Dublin, CA
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Testimonial
Mar 23, 2011
Chuck Wambold
West Carrollton, OH
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Nice work
Mar 16, 2011
Kathryn Lawrence
Rochester, NY
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Service
Mar 16, 2011
Prue
Southport UK
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Digmypics
Mar 12, 2011
John Falk
South Salem, NY
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YeeHaw!
Mar 09, 2011
Sabrina Stanley
Castle Rock, CO
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Mar 01, 2011
Shannon Feliciano
Coatesville, PA
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Slides
Feb 04, 2011
Gerald Garvin
Fairfield, Ca
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Feb 01, 2011
Bruce Baugh
Bellevue, WA
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Great Job!
Jan 25, 2011
Elizabeth Steinmetz
Richfield, WI
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SO HAPPY!
Jan 06, 2011
Susan Spence
Asheville, NC
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Pictures
Jan 04, 2011
John R Lawrence
Huntington Beach, CA
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thank you
Dec 23, 2010
Nancy Porfido
Egg Harbor City, nj
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TESTIMONIAL
Dec 16, 2010
MAURICE QUINLAN
SANTA BARBARA, CA
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Dec 16, 2010
Rockwell Townsend
San Francisco, CA
Our Response: Glad you're happy. While we can make bad photos look better, there are limits to what can be done with poorly exposured photos. There just isn't enough data in the film.
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Old Movies
Dec 08, 2010
Theodore Phillips
Tucson, AZ
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Dec 03, 2010
Mary Roickle
Wenham, MA
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Pictures
Nov 02, 2010
Sandee Nunes
Tracy, Ca
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Great Job
Sep 30, 2010
Sylvia Wildauer
Phoenixville, PA
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Aug 06, 2010
Holly Caskey
Alameda, CA
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Jul 27, 2010
Jeanne O'Connor
Seattle, WA
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DVD Video
Jul 16, 2010
Linda Pappenheimer
Fond du Lac, WI
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35mm scans
Jun 22, 2010
Robert Boone
Oklahoma City, OK
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Jun 14, 2010
Roger Nelson
Fargo, ND
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My slides
Jun 11, 2010
Fred Stainbrook
Port Ludlow, Wa
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DVD
May 31, 2010
Molly Dunphy
Lutz, FL
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disappointment
May 26, 2010
Verdell Lawton
Cambria Hts., NY
Our Response: Hi Verdell,
I am sorry to hear you were disappointed in our service on your last order. We definitely want you to be happy with the service we provide and we would like to figure out what happened with this order.
I have been looking over your order and I see that it was completed on your 5th business day and that is the end of the turn time that we quote, so I apologize for the order taking longer than expected.
I wanted to let you know the images were posted on our Expo site for you to view when the order was completed. I just tested your account and I can see the images for your most recent order #31xxxx under the 'Scanning Orders' icon. When you login the account is displaying an order that is no longer available, so maybe this is where the confusion came from. If you click either the 'Prints' folder or the 'Scanning Orders' then you can see the 119 prints that we recently scanned.
http://www.DigMyPics.com/expo/Login.aspx
As far as the Picasa upload to your account, on our side it looks like the pictures were uploaded on 5/21. I can see an email in your account from 5/21 that the images were uploaded. If the images still do not appear in your account you could try to upload them again by clicking this link.
xxx
I hope this clears up the issues, please let us know if you have any other questions.
Regards, Julie
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Service
May 06, 2010
Kathryn Murdock
salinas, CA
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May 03, 2010
Rick Sparr
Sun City West, AZ
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Excellent
Apr 28, 2010
Timothy Knowlton
Sharon, CT
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Fantastic
Apr 26, 2010
Mia L
East Amherst, NY
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My order
Apr 19, 2010
Charles Weaver
Waterford, MI
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slides
Apr 04, 2010
Barbara Benfield
Stonypoint, NC
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Mar 19, 2010
Jeff
Yorktown, VA
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VHS conversion to DVD
Mar 15, 2010
Gail Gibbs
Los Angeles, CA
Our Response: We sent Gail a new copy of the DVD that fixed the problem she was having. She later wrote us back thanking us: I finally had time to do my workout with the new DVD you sent me and everything is great. Thank you for fixing the problem.
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Fast work
Mar 03, 2010
Jeff Wingo
Midlothian, VA
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Digmypics
Feb 09, 2010
Steve Swartz
Nashville, tn
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pictures
Feb 07, 2010
Michell Thilges
Humboldt, IA
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service
Jan 29, 2010
Harry Merrifield
Janesville, WI
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My slides
Jan 16, 2010
Domenick Ciarniello
Syosset, NY
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Slides to DVD
Dec 17, 2009
Brett and Kelli Moore
Roaring Spring, PA
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Excellent
Dec 17, 2009
Patricia Hintz
Campbellsport, WI
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slides
Dec 14, 2009
Dana Thomas
Moreno Valley, CA
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Thank you
Dec 10, 2009
Marta Breed
Osterville, MA
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Feedback
Dec 09, 2009
Milton Barrett
Bellevue, WA
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quality
Dec 09, 2009
Robert Stoltz
Sierra Vista, AZ
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Amazing
Nov 23, 2009
Debra Schreiber
Millerstown, PA
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Liz
Nov 12, 2009
Gary Berry
Silver Spring, MD
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service
Oct 23, 2009
David M Race
Monument Beach, MA
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Oct 12, 2009
Kyle Riccoboni
New Canaan, CT
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Sep 22, 2009
Ian Gold
Montreal, QC
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Review
Aug 16, 2009
Paul Joyce
Roslindale, MA
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Staff
Jun 29, 2009
Susanne Houfek
Sunnyvale, CA
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Pictures
Jun 18, 2009
Steve Cherry
Tyler, tx
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DNHS
Jun 15, 2009
Kristin Horton
Las Vegas, NV
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Jun 08, 2009
Al Davis
Foley, AL
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Apr 29, 2009
Ken Spanjers
EDEN PRAIRIE, MN
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AWESOME !
Apr 13, 2009
Suzann Meskan
Capitola, CA
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Thank You!
Jan 09, 2009
Donna DiMercurio
Antioch, Ca
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DVD
Dec 15, 2008
Eileen Starkey
Lansdowne, VA
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Dec 09, 2008
Sunita Ram
San Mateo, CA
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Gift
Dec 06, 2008
B & R Ward
Blanco, TX
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Service
Apr 24, 2008
Barry Lusk
Victoria, BC
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Thank You
Mar 13, 2008
BEBI RASUL
SOUTH PLAINFIELD, NJ
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courtesy
Feb 15, 2008
eileen fisher
Bronx, NY
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left disappointed
Jan 19, 2008
Mary Wahula
Almont, Mi
Our Response: Through follow up with Mary we discovered it was simply operator error. She later wrote us this: I apologize for being computer illiterate. I'm embarrassed for the past e-mail. I thought I could just put the disk in and load it in my computer like my music CD's.. My college son helped me retrieve the pictures like you said in the e-mail. The pictures look great! I am thrilled at how they turned out and would recommend your services.
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Jan 03, 2008
Chris Cain
Lakewood, CO
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Dec 25, 2007
Rosalie Kerr
Bellingham, WA
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Thanks
Nov 27, 2007
Bob Piantedosi
Andover, MA
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Thank You
Nov 19, 2007
Garwood W
Galesville, MD
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Navy slides
Nov 15, 2007
Mark Johnson
Inver Grove Heights, MN
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Amazing!!!
Nov 07, 2007
Laura Binai
Walnut Creek, CA
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Great Job!
Oct 27, 2007
Eric Dickersbach
Yardley, PA
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Slides
Oct 19, 2007
Leona Camp
Seattle, WA
Our Response: Unfortunately grain is a function of the film and not the scanning. Film from the 1980's, particularly from Seattle Film Works, and film with a high ASA can be very grainy. Scanning at a higher DPI can actually make a more grainy image with grainy film so we usually ask customer with grainy film to go with a lower DPI. Digital ICE can usually remove a fingerprint but not if its especially pronounced or if its been on the film for so long that its changed the film.
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